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Luther Kia of Inver Grove
Inver Grove Heights, MN
5,672 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 5,672 reviews
August 12, 2026
My family was very happy with the customer service we received. Nathan was very knowledgeable on all of the cars we test drove. He listened to what we wanted and helped us find the perfect car for our fa received. Nathan was very knowledgeable on all of the cars we test drove. He listened to what we wanted and helped us find the perfect car for our family. We would recommend this dealership to anyone. More
by angrantham
Employees Worked With
August 11, 2026
Joe Ray was very friendly and helpful. Buying my K5 GTLine AWD went very smoothly. Buying my K5 GTLine AWD went very smoothly. More
by burnsjonj
August 02, 2026
Great experience! Service from both sales and finance was a really positive experience. Helpful information was shared and all questions answered. Service from both sales and finance was a really positive experience. Helpful information was shared and all questions answered. More
by alexandra.a.finnegan
July 31, 2026
We had a fantastic buying experience here! The entire process was easy, and everyone was super helpful and friendly. Would absolutely come back for future vehicle needs! The entire process was easy, and everyone was super helpful and friendly. Would absolutely come back for future vehicle needs! More
by rensas
July 29, 2026
My salesman Jovonie was amazing and so very helpful in my process of finding my car. process of finding my car. More
by Naruhl
July 28, 2026
Jovanie is awesome and the customer service from the entire team is top notch! From start to finish they make the car buying process quick and efficient. I will be back for my next car! entire team is top notch! From start to finish they make the car buying process quick and efficient. I will be back for my next car! More
by cherugh84
July 24, 2026
Quick response, Miguel was great to work with and catered to my needs, thank you to my needs, thank you More
by Williamsmichelem
Employees Worked With
June 25, 2026
My 2016 Kia Sorento V6 had been serviced only within the Luther/Kia network, which makes this experience even more disappointing. Before bringing it here, an independent scan had already shown multiple engi Luther/Kia network, which makes this experience even more disappointing. Before bringing it here, an independent scan had already shown multiple engine-related codes, including misfires and timing/camshaft correlation codes. While driving to the dealership, the vehicle went into limp mode on the highway. Luther Nissan Kia documented that the engine was approximately 4 quarts low on oil in a 6.5-quart system. I specifically told service advisor Stephen Stulz in writing that replacing spark plugs looked like treating a symptom, not the root cause. I asked where the oil went and asked for the root cause to be investigated. Despite that, they charged me for spark plugs and an oil service. When I came to pick up the vehicle, the Check Engine light was already back. Then they charged me again for an oil control valve. That repair also failed almost immediately, with the Check Engine light returning shortly after I left. Only after two paid failed repairs did they move toward a much more serious camshaft / CVVT / timing-related repair estimate of about $5,600. The communication after that was extremely poor. The vehicle stayed with them for months, and for long periods I received no meaningful updates unless I pushed for answers. In my experience, they did not seriously engage with the problem until I filed complaints and took legal action. After that, their explanations kept shifting toward warranty coverage, mileage, possible used-engine speculation, and customer authorization instead of directly addressing why the root cause was not properly diagnosed from the beginning. In my opinion, this was a very poor diagnostic process and a very poor customer-service experience. They documented severe oil loss, received a written root-cause concern through their service advisor, charged for multiple repairs that did not fix the vehicle, left the vehicle unresolved for months, and only became responsive after outside pressure. After this experience, I will not use Luther Nissan Kia or any Luther-affiliated service department again. I previously trusted the Luther network with this vehicle, but that trust is gone. More
by vladimirb91
