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Luther Kia of Inver Grove
Inver Grove Heights, MN
5,663 Reviews
Luther Nissan Kia is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at 800-246-9984.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
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Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 5,663 reviews
June 25, 2026
My 2016 Kia Sorento V6 had been serviced only within the Luther/Kia network, which makes this experience even more disappointing. Before bringing it here, an independent scan had already shown multiple engi Luther/Kia network, which makes this experience even more disappointing. Before bringing it here, an independent scan had already shown multiple engine-related codes, including misfires and timing/camshaft correlation codes. While driving to the dealership, the vehicle went into limp mode on the highway. Luther Nissan Kia documented that the engine was approximately 4 quarts low on oil in a 6.5-quart system. I specifically told service advisor Stephen Stulz in writing that replacing spark plugs looked like treating a symptom, not the root cause. I asked where the oil went and asked for the root cause to be investigated. Despite that, they charged me for spark plugs and an oil service. When I came to pick up the vehicle, the Check Engine light was already back. Then they charged me again for an oil control valve. That repair also failed almost immediately, with the Check Engine light returning shortly after I left. Only after two paid failed repairs did they move toward a much more serious camshaft / CVVT / timing-related repair estimate of about $5,600. The communication after that was extremely poor. The vehicle stayed with them for months, and for long periods I received no meaningful updates unless I pushed for answers. In my experience, they did not seriously engage with the problem until I filed complaints and took legal action. After that, their explanations kept shifting toward warranty coverage, mileage, possible used-engine speculation, and customer authorization instead of directly addressing why the root cause was not properly diagnosed from the beginning. In my opinion, this was a very poor diagnostic process and a very poor customer-service experience. They documented severe oil loss, received a written root-cause concern through their service advisor, charged for multiple repairs that did not fix the vehicle, left the vehicle unresolved for months, and only became responsive after outside pressure. After this experience, I will not use Luther Nissan Kia or any Luther-affiliated service department again. I previously trusted the Luther network with this vehicle, but that trust is gone. More
by vladimirb91
June 16, 2026
This is the second vehicle that I have purchased from this dealership. Once again, I had a wonderful experience. Scott Holerud is fantastic to work with. I will continue to go to Luther Kia for both ne this dealership. Once again, I had a wonderful experience. Scott Holerud is fantastic to work with. I will continue to go to Luther Kia for both new cars and service More
by jggolding
Employees Worked With
Other Employees :
Mitch Weiland in finance and Isaac Nieves product specialist both are 5 star
June 04, 2026
They were very helpful and patient with me when I was looking for a car. Super friendly! looking for a car. Super friendly! More
by Emerald-rain
Employees Worked With
May 27, 2026
The advisor was great. He kept me informed of the progress of my repair. The customer waiting area was very clean and they provide coffee, water and snacks. We will continu He kept me informed of the progress of my repair. The customer waiting area was very clean and they provide coffee, water and snacks. We will continue having our car serviced here. More
by bmbird
