Luther Kia of Inver Grove

The main reason for bringing it in was because of a rattling noise when driving, it wasn’t fixed rattling noise when driving, it wasn’t fixed More

Convenient location and specialized services. Service staff need to be more attentive when customers show up. Service staff need to be more attentive when customers show up. More

The customer service was excellent, always attentive to everything I needed to know, it was also a great help when making the purchase everything I needed to know, it was also a great help when making the purchase More

It is the second time that I've brought my vehicle for maintenance or a recall and was told it would take a few hours, and it ended up not being complete until the following day. I understand there is an maintenance or a recall and was told it would take a few hours, and it ended up not being complete until the following day. I understand there is an unpredictability to these things and a limited number of employees to do the work, but a more accurate time estimate would be helpful as I planned on having the car the following day to commute to work and I ended up needing to scramble to figure out an alternative. Maybe earlier communication about the delay the day off, I didn't receive an update both times until around 5 pm. the staff was professional and friendly otherwise More

Sales rep was great Knowledgeable and valued our time Financing rep very personal and helpful time Financing rep very personal and helpful More

John was great to work with, adjusted his sales approach to my needs and was very accommodating. to my needs and was very accommodating. More

I had a great experience! ! DJ, Nick. and Lucy were terrific!! Definitely a different experience than i had at Brookdale which is where i went first. ! DJ, Nick. and Lucy were terrific!! Definitely a different experience than i had at Brookdale which is where i went first. More

Service was amazing. My only complaint is that my appt was at 8:00 and they told me the vehicle would take an hour and a half (I start work at 9:30). They got me a Lyft a My only complaint is that my appt was at 8:00 and they told me the vehicle would take an hour and a half (I start work at 9:30). They got me a Lyft and I wasn't even to work yet when they called to tell me the vehicle was done. Great that they are so fast but it was inconvenient to have to get another Lyft to bring me back when I just could have waited. The car was finished by 8:45. My ride back was scary, the driver drove kind of crazy and we almost got hit by a delivery truck but not the dealership fault. For sure will still give 5 stars:) More

Great customer service Miguel answered all my questions on a timely manner and very helpful throughout the buying process Jamie was also very nice to work with on a timely manner and very helpful throughout the buying process Jamie was also very nice to work with More

Pre-owned car inspection did not detect a hard to solve wheel alignment issue. This costed me 6 hours of waiting and the problem hasn't been solved yet. A second appointment was scheduled for two weeks lat wheel alignment issue. This costed me 6 hours of waiting and the problem hasn't been solved yet. A second appointment was scheduled for two weeks later. Waiting times at the repair shop have exceeded 6 ours in my case. More