Luther Kia of Inver Grove

Open app Your location Luther Kia of Inver Grove 1470 50th St E, Inver Grove Heights, MN 55077 Kia dealer Kevin Bestul 98 points 6 hours ago Hello everyone, I normally do not post revie Grove 1470 50th St E, Inver Grove Heights, MN 55077 Kia dealer Kevin Bestul 98 points 6 hours ago Hello everyone, I normally do not post reviews, However you all need to know what's happening with this location. I love about 50 miles away from Kia Inver Grove Heights and this is where I have purchased my vehicles from there and preformed all my services. Until today! I scheduled a service and a Diagnostic inspection about 3 weeks ago. Which is outrageous, they said they wanted the correct person to diagnose my vehicle, great! I drove their and dropped off vehicle with the service writer and he said he will get it in right away and it should only take 2 hours. I said I was waiting in the waiting area so just let me know when you are ready. I waited for a hour and a half and never heard anything from Stephen S. So I went to ask how everything was going and he said that he was for a tech to become available and then he will let me know what wrong, I looked and felted confused! I thought it was going in right away, because I had a 8:00 Am appointment and it was know 9:45Am. I understand that that sometimes things happen and they don't start on it right away, however a update would be nice, also if you are going to make a appointment maybe you should honor that, or tell that customer. My advice to all future customers that work with the service dept. Be parpared for bad customer communication and service. I told the service writer I could wait and he never asked why, or was even sympathetic to my needs. I am never going back and I will go to Rochester Mn. or Eau Claire Wi. For any Kia Repairs or Purchasing from this point. Thanks More

Everyone I worked with was very kind and friendly. All seem to certainly enjoy their jobs, love the company, and work well together. Love me new car, and have lots(!!!) to learn. Though they did sa All seem to certainly enjoy their jobs, love the company, and work well together. Love me new car, and have lots(!!!) to learn. Though they did say I could come back with questions any time, and I may just be doing that!! More

A positive experience at Luther Kia/Nissan. Both Creigh Johnson in sales and Jamie Groth in finance were helpful, friendly, knowledgeable, and efficient. Very pleased with my car too. The whole Both Creigh Johnson in sales and Jamie Groth in finance were helpful, friendly, knowledgeable, and efficient. Very pleased with my car too. The whole transaction went quickly and smoothly. More

Danny Johnson was amazing to work with and did an outstanding job answering all of our questions and finding the right vehicle for us. I would recommend Danny to my friends and family if they are loo outstanding job answering all of our questions and finding the right vehicle for us. I would recommend Danny to my friends and family if they are looking to buy or lease a new vehicle. More

I had a great experience at Luther Kia! I highly recommend them for purchasing a car. Igor and Nic made me feel respected, supported, and answered all of my questions without talking down t I highly recommend them for purchasing a car. Igor and Nic made me feel respected, supported, and answered all of my questions without talking down to me. I have made several car purchases, but for the first time, I felt empowered and excited walking out of the dealership. More

Service area was ready for me. .. waiting area was clean and people were polite and helpful .. waiting area was clean and people were polite and helpful More

Great place to to buy a car . Igor was a pleasure to work with. Thanks Igor was a pleasure to work with. Thanks More

easy to make a reservation, prompt greeting by the service advisor, all items were taken care of and he reviewed the check list with me. service advisor, all items were taken care of and he reviewed the check list with me. More

Easy to work with and had what we were looking for. Easy signing process without all the paper. Easy signing process without all the paper. More

A Good experience leasing car. No run around - just straight forward, fast transaction. OV was easy to work with. No run around - just straight forward, fast transaction. OV was easy to work with. More