Luther Kia of Bloomington - Service Center

Battery connection Thanks to Luther KIA service department for going the step beyond in determining why the battery cable came loose on our 2014 Sorrento. They found an Thanks to Luther KIA service department for going the step beyond in determining why the battery cable came loose on our 2014 Sorrento. They found and ordered the replacement part right away. When we came back to have it installed, the service department was very efficient in installing the new cable and we were back on our way. I appreciate the comfortable waiting room and having coffee and water available while I wait. Staff are always friendly and go out of their way to talk with us. I appreciate the caring!! More

great service thanks for your excellent and great service, that makes a wonderful day for your customers like me. the service was faster than I expected. Thanks for thanks for your excellent and great service, that makes a wonderful day for your customers like me. the service was faster than I expected. Thanks for honoring the coupon of another dealership ! More

you All ROCK I pull up to the door ,and the door opens right away.I am no sooner putting it into park and being greeted by Nate Caley. With a smile and a hand shak I pull up to the door ,and the door opens right away.I am no sooner putting it into park and being greeted by Nate Caley. With a smile and a hand shake he is taking great care of my needs, as does ALL your employees. When the car is finished he comes to get me and walk me to where I will pay my bill.(not having to guess were to go to pay). Walks me through the bill and ask if there is anything he can do further to help me? I have sat in the waiting room of your dealership before,and always do I see ALL of your staff helping everyone around as best as they can. You ALL (employees at KIA of Bloomington) are so nice and helpful ,along with kind that all I will tell you I find no reason as to go any were else. Sincerely John J Weiley THANK FOR ALL YOU DO More

The Best in Customer Service Simply put, Brandon and the service crew at Luther Bloomington Kia keep me coming back as a loyal customer. It's really great to trust your service pr Simply put, Brandon and the service crew at Luther Bloomington Kia keep me coming back as a loyal customer. It's really great to trust your service provider, and know that they want to keep you as a customer so they will do what they can to make that happen. They really understand customer service! More

A Breeze!!! I was quote 3 hours for my service when I made the appointment. I needed an oil change and a few system updates. When I went in, Brandon said it would I was quote 3 hours for my service when I made the appointment. I needed an oil change and a few system updates. When I went in, Brandon said it would be only be one and half hours. True to his word I was out of there in one and half hours. He even printed off some options for tires I will need in soon. Excellent customer service!! More

A Pleasureable Experience I visited Kia Bloomington for another oil change. The Staff was very friendly. The Service was great. The coffee was hot. I like doing business wi I visited Kia Bloomington for another oil change. The Staff was very friendly. The Service was great. The coffee was hot. I like doing business with these folks. More

Excellent Service! I have consistently received excellent service from Luther Bloomington Kia! I was in today and forgot my coupon because I was unable to get it to prin I have consistently received excellent service from Luther Bloomington Kia! I was in today and forgot my coupon because I was unable to get it to print. Brandon still honored it cheerfully and I am a very happy customer! The cashier was also very friendly and efficient. More

Fast, Complete service Brought my car in for the recommended services and was received by Nate, very friendly and very thorough. Answered all my questions, and called me exa Brought my car in for the recommended services and was received by Nate, very friendly and very thorough. Answered all my questions, and called me exactly when he said it would be ready. I trust the Bloomington dealership and will continue to take my car there! More

Service Came in for my first oil change on Aug. 12th, and the time promised to get it done was right on! The associate Nate that handle my service was very we Came in for my first oil change on Aug. 12th, and the time promised to get it done was right on! The associate Nate that handle my service was very welcoming and friendly to work with. More

Great Experience I am very unfamiliar with bringing cars in for service. It was great, the people helping me were excellent and made me feel very comfortable. I am very unfamiliar with bringing cars in for service. It was great, the people helping me were excellent and made me feel very comfortable. More