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Luther Kia of Bloomington - Service Center

Bloomington, MN

4.6
334 Reviews

334 Reviews of Luther Kia of Bloomington - Service Center

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December 12, 2023

I think you should expand the drive-up bay or at least modernize it like the one at the RB Honda dealership especially for the agents. More

by ERICHARDJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mattson
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

They contacted insurance for us, and kept us updated on the process and progress of repair. More

by BIRKX001
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2023

Chad O'bert was helpfull and friendly. Kept me updated and upfront on developments. Thank you More

by Jean-Francois Tousignant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad O'Bert
December 10, 2023

Oscar was great but the fact that I have to have a fifteen word minimum to state that is ridiculous. More

by Pederson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
December 10, 2023

organized, welcoming place. clear on what time would have my service done and met that timing. More

by ethan.r.bischoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Areca
December 09, 2023

Always use this service center. Don’t remember the service provider but he was very helpful. More

by hauge.margit12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
December 09, 2023

The people I dealt with in the parts and service department, Oscar Diaz, Chad, Michelle, Melissa and Adam Bistodeau were all very friendly and helpful. More

by NADAVIS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bistodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Jeff clearly explained what they would do with my vehicle. He was courteous, helpful and communicated well from start to finish. It looked like he enjoys his work! More

by LHEANER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Kind workers and willing to help. Great customer service. Completed my car in a fast time frame. More

by jjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
December 08, 2023

would of been nice to have had good customer service i. e. loaner vehicle, Kia shuttle service as I seen other customers offered that. Luther Kia had my car from Nov. 15-Dec. 7, 2023 that's a long time. More

by flower22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheri Brotemarkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Mattson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bistodeau
4.0
This rating includes all reviews, with more weight given to recent reviews.
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