Luther Kia of Bloomington

Crap service at the so called "service center" Night and day difference in customer service between Kia Bloomington vs Kia Inver Grove Heights. Purchased Kia soul in 2013 that now has 58,000 miles Night and day difference in customer service between Kia Bloomington vs Kia Inver Grove Heights. Purchased Kia soul in 2013 that now has 58,000 miles and is mysteriously burning 1 quart oil every 3000 mi. Brought it in to Bloomington location and the service tech told me it might not be covered by warranty because I have had the oil changed outside the dealership and because it may take another 3000 mi to prove it's burning oil, which would exceed the 60,000 warranty. He wanted to charge me $160 to "diagnose the issue." I bolted and went to Inver Grove location, where the technician thoroughly described the diagnosis process, put my mind at ease regarding the warranty (since this repair would likely be covered under the 100,000 mi powertrain warranty) and charged me NOTHING! This is just the latest example in a pattern of poor interactions with service reps at Bloomington location when I went there to handle a recalls and flat tire. Service reps overcharge, are poorly informed, and are terrible communicators. STEER CLEAR OF KIA BLOOMINGTON AND GO TO IGH INTSTEAD! More

Excellent I had the honor of working with Gabriel and finance Manager Nick. The experience was great from start to finish. Gabriel followed up weekly after my f I had the honor of working with Gabriel and finance Manager Nick. The experience was great from start to finish. Gabriel followed up weekly after my first visit. I finally made up my mind. The deal was done on my new car taken off the showroom floor and straight to service. Nick the finance Mgr was a pleasure to work with. All in all a seamless process with two great guys. More

the extra mile was very impressed with the level of service we recieved from Gabriel. he did not pressure us into anything we couldnt afford or didnt want. He also t was very impressed with the level of service we recieved from Gabriel. he did not pressure us into anything we couldnt afford or didnt want. He also took care of us the following day on some minor issues with the car the next day. More

Awesome Luther Kia of Bloomington provides excellent service and has many great options to choose from. The staff is very friendly and will help you pick a ve Luther Kia of Bloomington provides excellent service and has many great options to choose from. The staff is very friendly and will help you pick a vehicle that you like that is also within your budget. More

Questionable honesty I bought a 2017 Kia Soul from this dealership the sales consultant was Jim Reimer. After visiting other dealerships and a test drive here we discussed I bought a 2017 Kia Soul from this dealership the sales consultant was Jim Reimer. After visiting other dealerships and a test drive here we discussed price and the rebates that were offered on the vehicle I was also offered a $400 veterans discount which I did not get in that was very upsetting and not right so after thinking it over for a day I came back and said I wanted to buy the vehicle I was told that they couldn't honor the rebates and that the price we had worked out was going to be at they would not give me my $400 veterans discount also as I said I bought the product because I like the product, it's just the dealings were not very straightforward. On the day of the test drive I was also told that there would be 0% financing available and later found out that it was not more questionable sales practices. I would not recommend this dealership to anyone! Thank you! More

Great Experience Buying a car can be very stressful. The salesman and finance department were very friendly and personable. Which made the experience very pleasant. Th Buying a car can be very stressful. The salesman and finance department were very friendly and personable. Which made the experience very pleasant. They were knowledgeable and very efficient. They were easy to work with. More

Awesome People! We worked with Gabriel and Matt and these guys were very friendly and professional. They took us step by step and explained every detail to us. The We worked with Gabriel and Matt and these guys were very friendly and professional. They took us step by step and explained every detail to us. The transaction was smooth and the staff was pleasant to work with. We're very pleased with our purchase and would definitely recommend these guys! More

Great experience at this dealership!! The dealership atmosphere was great and the workers were great! Gabriel was a big help and a friendly worker, he really helped made my experience ther The dealership atmosphere was great and the workers were great! Gabriel was a big help and a friendly worker, he really helped made my experience there great! More

That was easy! We saw the Nissan Pathfinder online yesterday and on the Luther Kia site, we could see that it had already had 42 views. We weren’t really sure where We saw the Nissan Pathfinder online yesterday and on the Luther Kia site, we could see that it had already had 42 views. We weren’t really sure where we were going to purchase, we just knew that we were. We actually went to a dealership in Burnsville first and decided to do one more stop. Our one more was here and at this point, the truck was up to 55 views. Here’s what we got for choosing Luther Kia Bloomington for our last stop of the day: We pulled into the lot, parked our car and walked right over to the Pathfinder. Within a literal two minutes of being there Gabriel came right over to us. He asked if we needed help, we told him that we knew exactly what we wanted to look at, and get this( he had it washed BEFORE we took it out for the test drive so that we would be able to “see” the car! WHAT?!? Wow!!! We took it out for a drive, came back in, started our paperwork and (thanks to having our own financing in place) walked out within an 1.5 including a re-wash and detailing. The process was painless and we got a good deal on a (new to us) used suv. We didn’t want to spend a lot(we’re really not into that) & were not looking to be run around. The truck also only came with one key, but they’re going to have another made for us on Monday. Wonderful! The team here was absolutely fabulous and I’m so glad that we made the decision to go to one last dealership for the day:) Guess the only “viewing” online that ended up counting was ours;) Would we come back in the future? You bet! Thanks for making the experience so painless!! You guys are the best!! More

Awesome Everyone was very helpful and incredibly friendly. They made the entire process very easy even though we were so disorganized. We ended up with a grea Everyone was very helpful and incredibly friendly. They made the entire process very easy even though we were so disorganized. We ended up with a great car and are very happy with the people who helped! More