Luther Kia of Bloomington

Staff were personable and helpful about about my concerns about my car. Staff was more than accurate and honest about the time frame it would take for my appointment. The waiting nice clean and nice as usu about my car. Staff was more than accurate and honest about the time frame it would take for my appointment. The waiting nice clean and nice as usual. More

The staff is wonderful. The service has been good, with one exception, they consistently over fill by one quart at each oil change. I have mentioned this each time I ha The service has been good, with one exception, they consistently over fill by one quart at each oil change. I have mentioned this each time I have been in, but it continued happening. This last visit my husband was with me and we again brought it up, and this time it was done correctly, but I don't think I should have to bring my husband or have to mention it every time. More

We drove 2 hours to look at the 2020 Kia Niro. Tia Danh, salesman, was very helpful, he helped me, to be able drive it home same day. they did the prep while my daughter and I went for lunch. exc Tia Danh, salesman, was very helpful, he helped me, to be able drive it home same day. they did the prep while my daughter and I went for lunch. excellent service. Paid cash. More

Professional, courteous service. Service center was able to get our car in and out in a reasonable amount of time while I waited. Service center was able to get our car in and out in a reasonable amount of time while I waited. More

Polite and friendly staff that always has a smile on their face, share realistic timing expectations for when service will be complete, and share upfront pricing. their face, share realistic timing expectations for when service will be complete, and share upfront pricing. More

Cheri was helpful, communicative, easy to work with and made it overall a pleasant experience to be trading in my old vehicle and moving on to a new one. made it overall a pleasant experience to be trading in my old vehicle and moving on to a new one. More

very quickly and efficiently did everything I planned. Thank you very much for the excellent work. Thank you very much for the excellent work. More

Work gets done on time. Friendly and helpful staff. Questions answered satisfactory. Always appreciate the car wash. Friendly and helpful staff. Questions answered satisfactory. Always appreciate the car wash. More

Very good experience! When I called about the availability of the car I was looking at, Christine confirmed it still was and grabbed the key to make sure it would still be When I called about the availability of the car I was looking at, Christine confirmed it still was and grabbed the key to make sure it would still be there. When I arrived it was waiting for me for a test drive. She had a great test drive route, and was very honest and transparent through the entire process. More

Was pleasantly surprised to see the vehicle I was interested in was in front of showroom when I arrived . Jim R had contacted me the day before and I gave him an estimate time on when I would arrive interested in was in front of showroom when I arrived . Jim R had contacted me the day before and I gave him an estimate time on when I would arrive the next day . He greeted us at the door and was extremely knowledgeable and accommodating throughout the entire process ! Highly recommend Jim and Kia of Bloomington ! Thank you! More