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Luther Kia of Bloomington

Bloomington, MN

4.6
1,400 Reviews
Luther Kia of Bloomington makes price the easy part of your buying experience. We base our pricing on current market value. We call it the Luther Fair Value Price. We focus on giving you the information you need to make a well informed decision while making sure you have the best experience possible. Our customers told us that the most unpleasant aspect of buying a new vehicle was the negotiating process. So we changed it. We will also buy your vehicle from you, whether or not your purchase from us! We've removed the stress from the vehicle purchasing & selling experience.
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1701 American Boulevard West

Bloomington, MN

55431

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Showing 1,400 reviews

May 30, 2019

I had a wonderful experience! Christine was super helpful and friendly during my visit to Kia the other day! She provided excellent customer service and made sure all of my needs w More

by anna#222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

Cheri is a rockstar Cheri is what customer service is all about! She is a great listener, patient, prompt, answers every question and always has a smile. I’m grateful to More

by Jayk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheri Brotemarkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Douvier
May 29, 2019

Phenomenal customer service and knowledge from start to finish. A giant thank you to our sales rep Gabriel for being attentive, accommodating and helpful! He lis More

by Amillz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harrsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Quiroz
May 29, 2019

Thanks Cheri!!! Cheri was great to work with and answered all my questions. She was patient when I changed my mind and dealing with my uncertainty about buying new o More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheri Brotemarkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019

Great experience! Andrew and Matt were great. Explained everything well. Nice, low pressure, factual and approachable. Second time we’ve come here for a car and second More

by eawilkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Douvier, Andrew Swanick
May 28, 2019

Low key sale - good experience I knew which car I wanted, so the sales pitch didn't have to be very hard. We talked mostly of the details in procuring the vehicle. They said they n More

by V Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Archibald, Business Manager, Andrew Swanick
May 28, 2019

Fabulous It was one of my best experiences I've ever had the seller was open to anything like taking a dozen keys and trying out 12:00 a.m. before I left she w More

by Tommy4554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheri Brotemarkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019

Amazing Service! I had a wonderful time working with Christine several days ago when I came in browsing the selection of cars at the store. She was quick to greet me w More

by bku1348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Stanfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2019

Buying My Leased 2016 Kia Soul Great experience w/the Luther team that helped me. I advised what I wanted & was quickly run through the process of getting a loan & purchasing the le More

by Hoblitel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names. Sorry.
May 25, 2019

Experiencing the New Telluride Working with Mike L. And the team at Luther Bloomington Kia was smooth and painless. Mike was great, always answered questions promptly and kept us up More

by Athorvilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lipke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Douvier
Jun 08, 2019 -

Athorvilson responded

Buying the Telluride was a decent experience. There were hidden cost added to our total price (mats, cargo net & luggs $300+). When we later contacted them for a hitch install we were quoted $995. Parts are $650 so you can do the math there. Sales manager (Dan) was evasive and wouldn't work with us on a fair deal for hitch. I found another Kia dealer with more reasonable service pricing. I would downgrade my experience to 2 1/2 stars.

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