Luther Kia of Bloomington

Smooth purchasing my KIA Mike was awesome and knows any and everything that I was looking for in a new car. Mike took the time to explain all the gadgets and how and what they Mike was awesome and knows any and everything that I was looking for in a new car. Mike took the time to explain all the gadgets and how and what they are used for. He kept in contact with us after the buying of the car and did not just leave us in the dark. Great customer service and 5 stars to Mike!!! Thank you! More

Readers Beware I am writing to inform you that I am very upset with the service I received at the Luther Bloomington Kia. I originally went in to have my brakes serv I am writing to inform you that I am very upset with the service I received at the Luther Bloomington Kia. I originally went in to have my brakes serviced because of a recall letter I had received in the mail. I show up for my scheduled appointment. No warm welcoming, I waited a few moments while the service associate finished her personal phone call. *Multiple red flags* Recieved a disingenuous apology. At that moment I should have left and took my business elsewhere. I informed the maintenance associate that I knew my front left brake needed to be replaced. Was then informed that they would need to do a brake inspection which would cost ~$73. * Another red flag* Decided to make the regretful decision to go along with the brake inspection and wanted a list of all other recommended maintenance service. Spent an hour in the waiting area witnessing numerous unprofessional encounters. By now I already made up my mind that I wasn't going to be giving Luther Bloomington Kia anymore of my business. By no surprise I received the news that the cost to repair a set of brakes was going to cost $475. With a grand total to repair everything at ~$1,700. I did receive a complimentary car wash which I'm thankful for. I went and paid the $73 tab for a brake inspection. Afterwards asked where I could find my car, and was directed that it was just through the door behind me. Expecting it to be parked right outside the door. I wasn't surprised to find it parked about a block away. My seat wasn't put back in the position it was in, and my mirrors were all messed up. With the unbelievable amount of red flags I witnessed I've decided to go with this guy my dad highly recommends. Truth be told I won't be recommending Luther Bloomington Kia. More

Return customer for a reason I will always return to this dealership for a lease or purchase because of the great experiences I've had. My husband returned after me and also purc I will always return to this dealership for a lease or purchase because of the great experiences I've had. My husband returned after me and also purchased a car from Chris, who stayed after his shift to help him. Chris is very helpful, friendly, easy to work with and knowledgeable without being pushy at all. I've leased 4 Kia Optimas and have never had any problems. Bottom line is I love the product and the people who represent it at Luther Kia of Bloomington. More

My new car! Mike was wonderful to work with. He kept me up to date on the whole process of ordering my new car. It even came in early! Matt was great and we wen Mike was wonderful to work with. He kept me up to date on the whole process of ordering my new car. It even came in early! Matt was great and we went through financing quickly. Matt took the time to go through the accessories of my car. I would definitely do business with Mike again. More

Nice and friendly Mike at Luther Kia was very nice and friendly. Helped me a lot. Easy to schedule an appointment, great test drive experience, simple purchase procedur Mike at Luther Kia was very nice and friendly. Helped me a lot. Easy to schedule an appointment, great test drive experience, simple purchase procedure, and flexible payment option. Thank you Mike! More

Friendly and helpful I had a tight budget and high standards. Mike at Luther Kia was helpful, friendly, and never made me feel pressured or uncertain. This is my first car I had a tight budget and high standards. Mike at Luther Kia was helpful, friendly, and never made me feel pressured or uncertain. This is my first car and I couldn’t be happier with the service! I adore my new car! Thank you! More

Love my Niro! Everyone was very friendly and understanding. Chris was so patient with me as I tried to decide between two different cars. He explained everything Everyone was very friendly and understanding. Chris was so patient with me as I tried to decide between two different cars. He explained everything about the Niro and helped me connect my phone to the system. I absolutely love my car! 51.4 mpg right now! More

Great service Pat helped my daughter get a car and he was very helpful. I was happy to have a no pressure car buying experience ! Thank you pat and everyone else wh Pat helped my daughter get a car and he was very helpful. I was happy to have a no pressure car buying experience ! Thank you pat and everyone else who helped us! More

Very happy with Andrew & Dan for making this easy! Great sta I am very happy with the service I recently received at Bloomington Kia. Andrew was very knowledgeable and helped me tremendously. I am on a budget a I am very happy with the service I recently received at Bloomington Kia. Andrew was very knowledgeable and helped me tremendously. I am on a budget and they listened. Other people that helped make this process painless was Dan & Matt. Thanks again for a great experience!! More

Great Experience!! Mike was great to work with! Very professional and went way above the call of duty in helping when I left something in the car I traded in. Went int Mike was great to work with! Very professional and went way above the call of duty in helping when I left something in the car I traded in. Went into action off hours to ensure it was retrieved. He was knowledgeable and diligent with follow up. Definitely recommend!!! More