Luther Kia of Bloomington

Sales person was great.Didn'rush me. To make up my mind. He was Panel Sejdic. Every thing was clean. Easygoing amd able to find every thing. Car was cleaned amd filled with gas. He was Panel Sejdic. Every thing was clean. Easygoing amd able to find every thing. Car was cleaned amd filled with gas. More

I encourage any person with Disabilities to contact this I encourage any person with Disabilities to contact this dealership. As a Disabled Veteran my mobility limitations were respected. I truly apprecia I encourage any person with Disabilities to contact this dealership. As a Disabled Veteran my mobility limitations were respected. I truly appreciate that. Never rushed. More

I bought my Kia Soul from Luther Kia in 2015. It was just the beginning of 4 years of sketchy dealings w/ the dealer. My recurring impression was that they were primarily interested in maximizing profit and the beginning of 4 years of sketchy dealings w/ the dealer. My recurring impression was that they were primarily interested in maximizing profit and the customer came second. It began w/ the purchase. After agreeing on purchase price, they pressured me to buy a raft-load of extra extended warranty, anti-rust, body protection, etc. plans that would have added 25% to the final price. The salesperson conveyed great annoyance that I wasn’t buying into their low-value, high-cost add-ons. Then came the overpriced oil changes. They wanted me to pay for an additional $175 service to clean out the fuel injectors every 15K miles making a Kia oil change about 6X more expensive than other cars! Not necessary according to other auto shops. Maybe every 60K. Finally the final straw happened when I tried to get 2 electrical window switches fixed. I also wanted some body work done. I called up to make an appointment. The customer service couldn’t tell whether they do body work (they don’t), offered me a free rental and scheduled the service after delivering a quote. I arrived, “Umm we don’t actually provide free rental.” Extra payment. Picked up the car. Only one of the window switches worked. They wanted to charge extra to fix the second switch that was included in the quote but they didn’t fix. “Nope. I wouldn’t have gotten the work done if your $400 price was just for 1 lousy switch!” It was only when threatened to go to BBB that they reneged. When they reassembled the other door switch they left the insulation sticking out around the edges. 2 trips. Lots of misinformation, shoddy workmanship, loads of unnecessary drama. Not going back. Ever. Final advice: Buy your car here if you find one you love at a good price and then run and don’t come back! More

Excellent experience from start to finish! Everyone was professional, friendly and fair. I appreciated my sales person, Cheri's attention to detail, taking care of things I didn't even notice but appreciat professional, friendly and fair. I appreciated my sales person, Cheri's attention to detail, taking care of things I didn't even notice but appreciated afterward. Justin was great to work with for financing too! Super satisfied! More

Horrible! 2012 Kia Forte engine knocking at 55K miles, this dealer says the issue is not covered under recall? I was "URGED" to have fixed by them as a safety issue, but they won't cover the cost because this dealer says the issue is not covered under recall? I was "URGED" to have fixed by them as a safety issue, but they won't cover the cost because the warranty expired. Really??! The car has 55K miles...what kind of engine has safety issues at 55K miles and the dealer won't fix it? When I bought the car from them in 2012, I was told the warranty was 10 years/100,000 miles, but this dealer lost the records of my purchase, really???! They say the warranty expired at five years. Round and round and round we go. I regret purchasing a car from them, I do not recommend going to Luther Kia in Bloomington at all. Don't buy a car there, and don't fix your car there. More

It all started off with James Remer Jr. He was an angel of kindness, and his knowledge was next to none! Then Mr Dave Ramy came in and gave me a deal I could not say no too, followed by the very talented M of kindness, and his knowledge was next to none! Then Mr Dave Ramy came in and gave me a deal I could not say no too, followed by the very talented Matthew D ( I can’t spell his last name)! The three of them made the purchase quick easy painless and amazing! All kidding aside these three went above and beyond and made it an experience I will never forget! More

Great customer care and service. It was a pleasant experience from beginning to end. The sales rep was really helpful and highly informed. The financial arrangements were optimum and the process was p experience from beginning to end. The sales rep was really helpful and highly informed. The financial arrangements were optimum and the process was painless. More

Edin was amazing, it was my first time buying a car and he made the process so easy and stress free, he really did take a lot of stress off my shoulders and I’m so happy with my 2021 Kia Seltos. he made the process so easy and stress free, he really did take a lot of stress off my shoulders and I’m so happy with my 2021 Kia Seltos. More

Gabriel was AMAZING to work with. He was so down to earth, hilarious, and had a no-pressure approach. He really listened to us to ensure we got exactly what we wanted. We couldn’t be happier with our e earth, hilarious, and had a no-pressure approach. He really listened to us to ensure we got exactly what we wanted. We couldn’t be happier with our experience and would absolutely recommend him to anyone looking for a new vehicle! More

I had a great experience during my purchase of my new Kia. No pressure! Quick process! Mostly everything done on line expect for the signing of the papers. I would high recommend Cheri and Luther Kia Kia. No pressure! Quick process! Mostly everything done on line expect for the signing of the papers. I would high recommend Cheri and Luther Kia Bloomington for your next purchase. More