Luther Kia of Bloomington

I will never go to this dealer again, nor would I recommend it. We traded in our old truck for a much newer one. The new one didn't work out so we took it back within the 5 day return policy. They ha recommend it. We traded in our old truck for a much newer one. The new one didn't work out so we took it back within the 5 day return policy. They had already gotten rid of our old truck so we didn't have many options. We found another truck at another Luther. Luther KIA bought it so we could look at it and trade in the truck we didn't like. We weren't 100% sure about this new truck they bought for us, but we felt trapped and had no other option but to buy this new one because they had already gotten rid of our old truck. They weren’t going to let us negotiate a price on the second truck, I had to ask to speak to the manager. The manager is not very friendly and very rude. He just tries to intimidate you. We then proceeded to wait for the finance guy for over 4 hours! Both times we were in there; we waited for over 4 hours! The second time we were there, we had no choice but to bring our 11 month old daughter, since we were there so long she missed her dinner and bedtime. The waiting room was full with only ONE finance person available. I will have to say our salesman was very nice and helpful. All the salesmen were very nice and welcoming. I was not impressed with the management. If you decide to use this dealer, make sure you do not go in the evening on a week day. You will waste you ENTIRE night waiting in their waiting room! Also, they do not fill up the gas tank of your new car. You have to make sure and ask for that. More

I do not like buying vehicles and usually know what I want before I get there. The salesperson listened well and was able to get me through the process quickly without trying to sell me a more expensive want before I get there. The salesperson listened well and was able to get me through the process quickly without trying to sell me a more expensive vehicle. I felt like the sale was straight forward and well handled. I appreciated the sales person helping me get through this with ease. He was very kind to me, which made my day. More

The guys did there best to answer all of my questions, and give all the discounts and promotions I qualified for. I would recommend buying from this dealership to anyone. and give all the discounts and promotions I qualified for. I would recommend buying from this dealership to anyone. More

The service is always very thorough, honest, and promptly handled. The service department doesn't only handle issues with the cars maintenance that affect the technical/mechanical performance of the car, the handled. The service department doesn't only handle issues with the cars maintenance that affect the technical/mechanical performance of the car, they advise me about other safety issues that need to be handled by other automotive needs. My tires were getting low on the surface tread; Brad advised that I should look at new tires because of the messy winters we have. This involved my safety and didn't benefit Luther sales in any way. Knowing you can trust the staff is very important to me. More

I thoroughly enjoyed my experience at Luther Bloomington Kia. Everyone was friendly and went out of their way to make my experience an enjoyable one. Shawn was extremely helpful and knowledgeable. I appr Kia. Everyone was friendly and went out of their way to make my experience an enjoyable one. Shawn was extremely helpful and knowledgeable. I appreciated the low stress environment and ended my evening with a vehicle and experience that exceeded my expectations. More

I really connected with James on a personal level be because he was genuine honest and a Marine. He cares about the customer and wants to do well. I can appreciate that as most customers can. because he was genuine honest and a Marine. He cares about the customer and wants to do well. I can appreciate that as most customers can. More

Great service and everything was delivered as promised. I never felt pressured to buy anything and the staff was so nice. My wife was so happy with the Soul we purchased and Bayo our sales person was great t never felt pressured to buy anything and the staff was so nice. My wife was so happy with the Soul we purchased and Bayo our sales person was great to work with, he walked us through all of the features in our vehicle and made sure we stayed within out budget. I have to say Bayo was the friendliest sales person I've ever worked with. Adam did a great job finding the best financing available and he walked me through everything I didn't understand. We are definitely planning to purchase our next vehicle from Luther Kia in Bloomington. More

Wow, what a find to have working with me in purchasing my new car. Friendly, very thorough in his presentation and made me feel very comfortable when I needed to ask specific questions about the car, etc. new car. Friendly, very thorough in his presentation and made me feel very comfortable when I needed to ask specific questions about the car, etc. Was happy to have him work with me from start to finish which included joining in the closing of the purchase with my self and Dave Ramy. James, thank you. Know I can call on you for any help I might need in the future. More

Compared to my experience buying my Sorento from another Kia dealer in town, the service experience with Luther Kia in Bloomington was fantastic! Done faster than expected, the vacuumed my car (!), washed Kia dealer in town, the service experience with Luther Kia in Bloomington was fantastic! Done faster than expected, the vacuumed my car (!), washed it, and told me about things that Kia suggested needed attention. Excellent! More

Bayo was extremely professional and courteous. He is a very patient and informative salesman. I would highly recommend Bayo and Luther Kia! Their customer service is first class. very patient and informative salesman. I would highly recommend Bayo and Luther Kia! Their customer service is first class. More