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Luther INFINITI of Bloomington - Service Center

Bloomington, MN

4.9
137 Reviews

137 Reviews of Luther INFINITI of Bloomington - Service Center

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January 17, 2024

I have had my car serviced at Luther Infiniti for 8 years. Lance has always been thorough and pleasant. More

by chriswc658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Chris, thank you for your kind words and this wonderful review! We will pass along to Lance.

January 16, 2024

I was very pleased with the service provided. The staff are friendly and knowledgeable. I will be returning! More

by hauffjosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alycia Ingram
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

We appreciate your positive review about your recent experience with us! See you next time.

January 14, 2024

Responsive and excellent service. Service costs usually come within if not less than estimated. Great dealership and great people. Thank you. More

by jwcall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

We appreciate your positive review about your recent experience with us!

January 14, 2024

Excellent customer service. Service advisors are personable, competent and do not try to sell you services you do not need. Lance is the best. More

by amyhutsell01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Thank you for your kind review; we are happy to pass along your comments to Lance and the team here at Luther INFINITI Of Bloomington!

January 13, 2024

My representative was knowledgeable and helpful keeping costs of repair down. Great coffee and snacks too. More

by pjoestandal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 13, 2024

I had a great experience. I was putting new tires on our car. Lance had a great knowledge of which tires were best and explained things very well. He couldn't have done a b More

by sharonleebinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Hi Sharon, thank you so much for your positive comments about Lance and Luther INFINITI Of Bloomington!

January 11, 2024

Brittany was very knowledgeable and did a great job answering all of my questions. She was extremely helpful and enjoyable to talk to! More

by Evelyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Evelyne, thank you for your kind review; we are happy to pass along your comments to Brittany!

January 11, 2024

Brittany Sanchez is an awesome service agent and she took care of the service and other things and was very prompt on what to do and not. More

by PRUTHVI.VADLAMUDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
britanny sanchez
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Thank you for your kind words about Brittany and this wonderful review! We look forward to seeing you again.

January 11, 2024

Brittany Sanchez and young lady at service desk were excellent!! Service department not only did the maintenance great but my car came back cleaned and washed. Kudos to Luther for hiring the right peo More

by johnsonp41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Thank you for your kind review; we are happy to pass along your comments to Brittany and the team here at Luther INFINITI Of Bloomington!

January 11, 2024

Another great service experience. The scheduling to completion of service work has always been efficient and well managed. Kudos to the entire team of service personnel. In 45 year More

by qpwainc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Luther INFINITI Of Bloomington! We really appreciate you taking the time to share.

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