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Luther INFINITI of Bloomington - Service Center

Bloomington, MN

4.9
137 Reviews

137 Reviews of Luther INFINITI of Bloomington - Service Center

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February 17, 2024

Got my oil change and they took long then when it came to pay they couldn’t ring me up and sent me my bill after a week which is messed up because I had other things to pay for which messed up my payment More

by EC54288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rudy Lalor
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Luther INFINITI of Bloomington responded

I am not sure what happened here but would like to find out more. Please call me at your earliest convenience. Thank you Joe Portillo General Manager 952-885-7001

February 16, 2024

Great service and friendly staff. Luther Infiniti goes above and beyond. They are very accommodating. More

by ZACKBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Lammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Luther INFINITI of Bloomington responded

Thank you Zach for taking the time to let us know how we did. We appreciate your loyalty. See you next time.

February 16, 2024

Luther Infiniti is always a pleasure to work with. The staff is fantastic and we will continue to come back. More

by JENKKOTILA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Lammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Luther INFINITI of Bloomington responded

Jen, Thank you for taking the time to share your experience. See you next time.

February 15, 2024

Great service and communication. Appreciate pick up and drop off at my home for service. More

by brombach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Lammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Luther INFINITI of Bloomington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 13, 2024

This dealership always goes above and beyond. Thank you again Lance. I would definitely suggest taking your car here. See you next time. More

by STEVEN MCKEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Hi Steven Mckeon, we are very happy to have provided you with such a positive experience!

February 12, 2024

I’ve had great service at every visit! Thank you! I’d like to give good feed back but don’t want to receive multiple emails to fill out a survey that appears to be quick, but in reality is More

by Jess
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 11, 2024

Always a solid experience at Luther. I’m always impressed by the service I receive when I go in to have my car taken care of. More

by BRAD.MARR27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

We appreciate your positive review about your recent experience with us!

February 10, 2024

This Dealership has always been great to work with, Rudy Lalor is a great leader of his team, and always has practical advice to share regarding my vehicle. More

by james.danburg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Lammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Hi James.danburg, thank you so much for your positive comments about Luther INFINITI Of Bloomington!

February 10, 2024

Great experience as usual. Thank you. The service is always excellent. Brittany was a pleasure to work with. More

by TWGOOD418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

Twgood418, thank you for your kind review; we are happy to pass along your comments to the team here at Luther INFINITI Of Bloomington!

February 10, 2024

My entire experience with Luther has been wonderful. They know their business. I couldn't be happier More

by twincitiesmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Bixler
Feb 18, 2024 -

Luther INFINITI of Bloomington responded

We are so happy to read such a great review about Luther INFINITI Of Bloomington! Thank you!

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