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Luther INFINITI of Bloomington - Service Center

Bloomington, MN

4.9
139 Reviews

139 Reviews of Luther INFINITI of Bloomington - Service Center

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May 05, 2023

Prompt friendly service. No questions went unanswered. Customer lounge was very comfortable with plenty of lounge chairs and refreshments. More

by Robert Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Other
February 24, 2023

Always have had great service. I appreciate all the effort and dedication Luther has put into the facility. More

by Robert Casey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 27, 2023 -

Luther INFINITI of Bloomington responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

September 25, 2022

The staff is great and very efficient. They keep me up to date on what is being done and when my car will be ready. They have a loaner I can use to run errands while maintenance is being d More

by rjmatthias24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2022 -

Luther INFINITI of Bloomington responded

We appreciate your positive review of your recent experience with us! We look forward to your next visit! Take care!

June 13, 2022

Great service. All work was done as promised, very timely with friendly atmosphere and courteous personnel. More

by Robert Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2022 -

Luther INFINITI of Bloomington responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 30, 2022

I have purchased 2 cars from them and It is the only place that I get my car serviced at because of Lance and Rudy. They explain everything and leave the decisions up to me without any pressure. I t More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve DiFiore
Jun 03, 2022 -

Luther INFINITI of Bloomington responded

Terri, thank you for your kind review; we are happy to pass along your comments to the team here at Luther Infiniti Of Bloomington! We look forward to your next visit! Take care!

Jun 03, 2022 -

Terri responded

Everyone deserves to be complimented when they do good things and Lance & Rudy deserve the praise!

May 04, 2022

It's always an absolute delight going to this dealership. The most fantastic staff ever! A huge shout out to Lance for always taking care of me with all of my service needs. 👍 More

by Princessj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Lammers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Luther INFINITI of Bloomington responded

Thank you for your kind words and this wonderful review about Lance and the rest of our staff. We look forward to seeing you next time.

May 02, 2022

I have been regularly getting service at this dealership for the past 8 years and couldn't imagine going elsewhere. They provide exceptional service and deliver it with a smile each and every time I go in. More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Luther INFINITI of Bloomington responded

Hi Kelly, thank you so much for your positive comments about Luther Infiniti Of Bloomington!

April 09, 2022

I brought it to infinity to fix my problem now I have another problem to fix More

by Redhorseudorn556
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Lalor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett
Apr 17, 2022 -

Luther INFINITI of Bloomington responded

If you already haven't, please let us know what we can do to fix your new problem. we want to make sure you are completely satisfied.

Apr 17, 2022 -

Redhorseudorn556 responded

I returned to Luther. They completely fixed my problem. Thank you to the service manager Rudy, and the General Manager the technician and Garrett for helping me see that you are willing to work with clients to make sure they are satisfied!!! Patrick Shannon

April 01, 2022

Very pleased. Fast and informative. Will return in the future for additional service and parts. More

by Robert Casey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sebastian
Apr 06, 2022 -

Luther INFINITI of Bloomington responded

Hi Robert, we are very happy to have provided you with such a positive experience! See you next time.

January 26, 2022

They always fix my car correctly when repairs are needed. They are always friendly and knowledgeable of the service I need done. More

by trdeans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Woodgate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Luther INFINITI of Bloomington responded

Thank you for taking the time to let us know how we did. We hope you have a great day! We're looking forward to your next visit with us!

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