Luther INFINITI of Bloomington

Always great service when working with Lance . He always takes care of me like family. I highly recommend Luther Infiniti for the service of your vehicle. . He always takes care of me like family. I highly recommend Luther Infiniti for the service of your vehicle. More

Honest Dealing Jeff was honest/straight forward about figuring out my lease and the whole crew at Luther Infiniti was accommodating around dealing with me over phone Jeff was honest/straight forward about figuring out my lease and the whole crew at Luther Infiniti was accommodating around dealing with me over phone/e-mail during the work week. More

Awesome experience. These guys are very friendly and knowledgeable. They make the car buying experience easy. This is my 3rd vehicle from them and I would not hesitate These guys are very friendly and knowledgeable. They make the car buying experience easy. This is my 3rd vehicle from them and I would not hesitate to recommend them to anyone. More

Amazing Service! ..I knew I was going infiniti all the way. What I didnt know was how accomadating and friendly the staff would be. It was the best car buying experie ..I knew I was going infiniti all the way. What I didnt know was how accomadating and friendly the staff would be. It was the best car buying experience I've ever had. Thank you Nathan and Brad for all your hard work thank you Andy for telling me to go to luther. #MNNI More

Deal was off because of last minute rudeness. The salesperson walked out on us when we asked to to help with price deduction. Initially, we had to wait about 1.5 hours for a test drive. Once Aron The salesperson walked out on us when we asked to to help with price deduction. Initially, we had to wait about 1.5 hours for a test drive. Once Aron was available, he was helpful to show us every vehicle we wanted and it was going nice until we we decided on the vehicle we wanted, he got us the quote. I asked him if he could reduce a little more $930 so that we could purchase. He just put the papers inside his drawer and said he cant do it and walked out. We thought he was showing the expression of a salesperson. After having talked to him for two says, he walked out on us without even having the courtesy to tell that he could not do the price. There is a nicer way of telling it. about 10 minutes later, his manager comes in acting he doesnt know what is going on. He asked us if we needed any more help, indirectly asking us leave. We mentioned that we were waiting for Aron for another vehicle quote. The manager mentioned that he has given the price he could and tried to explain the math. I told him that I understand the math,and I am asking him to help me with $930. He would not move, which we understand if they cant do it, but the way he was saying it was not cheerful at all. He kept on boasting how he has worked 20+ years, but to us he has not learned to take his clients. He is a complete failure as he lost $40000 client yesterday. We went to Lupient Infinity and got the customer service we deserved. Bought the same infinity with better powertrain warranty and $200 cheaper with a smile. I am never going there back again. If Luther cannot respect its customer, his customer will happily look for other options. After all its the relation we seek, money of course is something, but lasting relationship is what will take Luther longer. Just hate to admit that we were treated horribly at the end and the deal was off. More

Happy Happy Customer I first contacted Jeff at the dealership over a month ago to inquire about the 2017 Q60. As progress was made from inquiry to money down to reserve an I first contacted Jeff at the dealership over a month ago to inquire about the 2017 Q60. As progress was made from inquiry to money down to reserve an inbound vehicle Jeff was in close contact with me to update me on status. He definitely went above and beyond in making sure I was taken care of and when my car finally landed it was pristine. It made the month+ long wait worthwhile. I worked with a number of individuals throughout the process and everyone was super friendly and knowledgeable and helped make the experience less stressful for me. I walk away thrilled with not only my new car but with the service and accommodations with the staff at Luther Infiniti. Thank you!! More

Truly top notch service From start to finish I had an amazing experience with the staff and the GM Jeff. I would recommend this dealership to anyone considering buying a new From start to finish I had an amazing experience with the staff and the GM Jeff. I would recommend this dealership to anyone considering buying a new Infiniti!! More

Excellent Working with Jeff, sales manager at Luther Infiniti was a pleasant, and may I say unexpected, experience. This was my first dealing with Infiniti or Working with Jeff, sales manager at Luther Infiniti was a pleasant, and may I say unexpected, experience. This was my first dealing with Infiniti or the Luther auto group and through it all Jeff was helpful, pleasant and courteous. He did what he could to help me with my decision and the process. I felt he was motivated to make me happy not just sell a car. Not your "typical" car buying experience. I'll be back when I need another Q50! More

David Simon hands down the best! I spoke on the phone with every single dealership selling Infinit QX60s in the entire state of Minnesota. I visited a large majority of them. We are I spoke on the phone with every single dealership selling Infinit QX60s in the entire state of Minnesota. I visited a large majority of them. We are not impulse shoppers. We were methodical and took our time. David Simon rose to the top of the stack as my preferred salesman to work with long before it became apparent that his price and service was also going to the very best. He was professional, transparent, and patient. He went above and beyond! It was an absolutely positive experience in every way! More

Best Vehicle Purchase Experience Hands Down My wife and I just leased an Infiniti Q50 in May of 2015. The stop at this dealership was in the middle of a long list of dealers that we had already My wife and I just leased an Infiniti Q50 in May of 2015. The stop at this dealership was in the middle of a long list of dealers that we had already been too or were planning on visiting. Initially we had stopped to look at one of their used vehicles, although we had test drove some Infiniti's and liked that model line as well. Steve Difiore helped us out with looking at the used vehicle and was very knowledgeable of the model and it's unique characteristics despite model not being an Infinity. As we spent more time with Steve and at the dealer it became apparent that we weren't going to encounter a better buying experience, based on our past experiences. Steve was absolutely fantastic to work with and is extremely well versed in the vehicle lineup. He was able to speak keenly to the performance aspects I was interested in as well as articulate clearly to my wife those same details in a way that made sense to her. Jeff Bruening, the sales manager was equally as pleasant to work with and was agreeable to our negotiations and just added to the overall positive experience. I look forward to a continued relationship with this Dealership and their staff, thank you for such a pleasant experience in a situation that can at times be somewhat unpleasant. More