Luther INFINITI of Bloomington

Outstanding Service, knowledge and assistance I went there looking for a solid used vehicle and found a very nice one... Dave M was super nice and informative, the Service Manager was welcoming a I went there looking for a solid used vehicle and found a very nice one... Dave M was super nice and informative, the Service Manager was welcoming and provided very valuable information and insight into my new (used) car. All the people I encountered were professional, efficient, and appreciated my business... for all my future vehicles, I will start (and likely end) my shopping here at Infinity of Bloomington. More

Piece of mind when buying used Over the years I've had both good and positive experiences buying from dealerships as well as flat out horrible...but would hands down go back to work Over the years I've had both good and positive experiences buying from dealerships as well as flat out horrible...but would hands down go back to work with Steve at Infiniti. He took away so much of the stress related to making a major purchase. Definitely let me know what my options were, listened to my questions and answered them thoughtfully, and did all of it without the schtick of trying to "get me into a car today." Highly recommended! More

Friendly, helpful I would rate my visit very friendly from staff to sales. Very informational and not trying to sell something extra not needed. Was very knowledgeable I would rate my visit very friendly from staff to sales. Very informational and not trying to sell something extra not needed. Was very knowledgeable about vehicles and products offered with a positive attitude. I felt very welcomed and confident in my purchase descsion after working with Aaron. I would reccomend him to others when looking for new or used vehicles More

Our First of Many Infinitis Taylor Ruehling provided us with an ideal solution to transition beyond our mini-van stage, the Infiniti QX60. The combination of safety (drivers assi Taylor Ruehling provided us with an ideal solution to transition beyond our mini-van stage, the Infiniti QX60. The combination of safety (drivers assistance, intelligent cruise control), luxury and fuel economy hit our sweet spot. Additionally, both Taylor and his colleague, Sheryl DeBruzzi, stayed well beyond (1-2 hours) closing time to accommodate my demanding schedule and ensure that I drove home with our new vehicle to the delight of my family. Thank you again for the highest level of service and professionalism. More

5 STARS across the board!!!!!! I give the Bloomington location 5 STARS across the board! Customer service and servicing department are extremely friendly that make me feel important I give the Bloomington location 5 STARS across the board! Customer service and servicing department are extremely friendly that make me feel important and like family. They truly go above and beyond for me. In addition... The dealership has done some renovations that have a luxurious, very modern look that makes me feel elegant and high class...!!!!! I would highly recommend this location and the great staff! More

Great Experience I came here looking for my first car and had a wonderful experience. They answered all the questions I had and gave me a great purchasing experience. I came here looking for my first car and had a wonderful experience. They answered all the questions I had and gave me a great purchasing experience. We got a great price for the car I ended up purchasing and there are some cool perks that come with buying from them (including a perk card that gets you $5 works car washes at Holliday as well as $0.10 off every gallon of gas at Holliday for 3 years). Dave was wonderful to work with and nobody tried to pressure us into extra features/products. More

Good experience I was pleasantly surprised to find a dealership that did not pressure me to make a decision. My salesman Dave did a great job in giving me options fr I was pleasantly surprised to find a dealership that did not pressure me to make a decision. My salesman Dave did a great job in giving me options from new to used vehicles. I was able to test drive as many as I wanted and make my own decision on which vehicle would work best for me. From my salesman Dave, to the finance staff, to the general manager, I felt I was treated fairly. They worked to get me into the car I wanted for the best possible price. I was able to tour the facility and meet my service manager. I was able to talk with one of the mechanics who stayed late to help with a few questions and to make sure my car was ready for delivery. All things considered I had a very good experience! More

Surprisingly Pleasant Experience Car dealers quite often deserve the reputation they receive when it comes to the stereotypical perception that most consumers have of them. I have to Car dealers quite often deserve the reputation they receive when it comes to the stereotypical perception that most consumers have of them. I have to say that my car buying experience with Luther INFINITI of Bloomington couldn't have been farther from that impression. The dealership facility presented with the same high standard that the staff did. Everyone I connected with was pleasant, friendly and helpful. This is my first car buying experience with an "upscale" automotive brand and the whole experience could not have been better or smoother (and I am typically not easily impressed). I have to give special acknowledgement to my salesperson Taylor Ruehling. It was truly refreshing to deal with a salesperson that knew their product extremely well, believes in the product (drives one), and is also an automotive enthusiast (most other auto salespeople I have dealt within the past could have just as easily been selling My Pillows). Both my wife and I knew within the first five minutes with Taylor that we were going to have a great experience, and we were right. We can whole heartedly recommend Luther INFINITI to anyone considering a purchase or lease of this brand. More

Great Experience!! My sales rep,Ryan was awesome!! He is very knowledgeable with the vehicles I considered and helped make a decision I was most comfortable with and was My sales rep,Ryan was awesome!! He is very knowledgeable with the vehicles I considered and helped make a decision I was most comfortable with and was very professional with his follow up with me. Luther Infiniti displays a very clean and professional atmosphere!! I owned 2 Toyota Sequioas before this which I really liked but my QX80 is so nice to drive. I feel like a king driving it!! More

Would absolutely recommend I purchased a used vehicle from Luther INFINITI of Bloomington and could not be more happy with the level of customer service, efficiency, and kindnes I purchased a used vehicle from Luther INFINITI of Bloomington and could not be more happy with the level of customer service, efficiency, and kindness that I experienced. I'm a first time car buyer and Steve was able to walk me through the whole process to a point where I felt confident that I was making the right decision. I felt that my questions were answered and I am now driving exactly what I was looking for. I'm super thankful for the team that I worked with and I'd recommend to my own family and friends. More