Luther INFINITI of Bloomington

Was very happy with customer service and work done on my Infiniti. They gave me a loaner which was nice because it took a week to repair (over Labor Day) Infiniti. They gave me a loaner which was nice because it took a week to repair (over Labor Day) More

Think buying a car in a different state is difficult? Think again! Luther Infiniti of Bloomington made it extremely easy. I expressed interest in a vehicle online. The very next morning I received an e Think again! Luther Infiniti of Bloomington made it extremely easy. I expressed interest in a vehicle online. The very next morning I received an email from Steve DiFiore. The email not only welcomed my business but included a full video of the interior and exterior of the Tesla Model X that I was drooling over. I was impressed so I gave Steve a call. I was straightforward with him and explained that I didn’t have the best credit. He assured me that they work with a few different lenders and should be able to assist. I filled out the application and to my surprise it was streamlined to show where you are in the purchase process. I found this very comforting being that I was not a local. He also asked if I wanted to sign up for text alerts which was amazing because texts just work much better than phone calls for me. Finally the finance manager called me with an approval. He overnighted me some documents to sign and included a return envelope. Once he received everything he began to locate a logistics company that could transport the vehicle for me. He assured me that they only choose top quality companies with high ratings for transports. The driver of the logistics company called me and told me his approximate timeframe to meet at the destination of my choosing. This process was actually much easier than what I have experienced with buying a car in my own city, Chicago. I would highly recommend Luther Infinity of Bloomington. Steve DiFiore was awesome from beginning to end. Brad Marr also made the transferring of the ownership account with Tesla easy as well. He reached out to me and requested the necessary information. This was definitely a great car buying experience. More

We just purchased another car from Steve. We have been buying cars from Steve for over 14 years. He is so knowledgeable about cars and I know when I pick up my new or used car it will be in great conditio buying cars from Steve for over 14 years. He is so knowledgeable about cars and I know when I pick up my new or used car it will be in great condition inside and out. Steve always takes the time to fully explain how the car works. He is the best car sales person I have ever worked with. More

This is my 2nd car purchase with Steve in 3 years, great customer experience. Steve goes above & beyond to do what is right and puts the customer first! customer experience. Steve goes above & beyond to do what is right and puts the customer first! More

This is the second vehicle I have purchased through Steve. The guy went above and beyond the call both times. He'll be my first call the next time around as well. Steve. The guy went above and beyond the call both times. He'll be my first call the next time around as well. More

Lance once again was awesome! He made my appt, helped with getting my QX60 to the dealership and kept me informed from start to finish. Outstanding service from Lance and the whole team at Infiniti of Bl with getting my QX60 to the dealership and kept me informed from start to finish. Outstanding service from Lance and the whole team at Infiniti of Bloomington. Thank you and see you again soon More

Always great service at Luther Infiniti! They always listen to my concerns and give me a great price for my repairs. Turnaround is fast and reliable. listen to my concerns and give me a great price for my repairs. Turnaround is fast and reliable. More

Fast. EASY. Painless. The whole process was smooth as spilling milk on silk. Let Chelsea and Taylor work their magic on you. I highly recommend. spilling milk on silk. Let Chelsea and Taylor work their magic on you. I highly recommend. More

Really smooth transaction. Not pushy to get a sale and very helpful with information on car. I would recommend this dealership to anyone that is looking to get a used car. very helpful with information on car. I would recommend this dealership to anyone that is looking to get a used car. More

HUUUUGE shout out to Curt (Sales Mgr) for OUTSTANDING above AND beyond customer service. A few weeks back I drove my 2020 QX50 to Dealership w/an almost flat tire. Service Department was closed but Curt above AND beyond customer service. A few weeks back I drove my 2020 QX50 to Dealership w/an almost flat tire. Service Department was closed but Curt was able to provide me with a Loaner vehicle (THANK GOD) to get me thru the rest of the weekend. Again, thank you Curt for accommodating me as always. Would give TEN stars if it was an option. If your looking for an upgrade or just a newer vehicle, go see Curt, Nate AND Brad @ Luther Infiniti in Bloomington.... Denise Livingston-Rosse More