Luther INFINITI of Bloomington

Completely Satisfied. I took delivery of a QX55 with the equipment I requested. It was ready on time and fueled up. equipment I requested. It was ready on time and fueled up. More

I've taken several cars to Lance for service, and he always goes above an beyond. I deal with quite a few service advisors at other dealerships, and Lance at Luther Infiniti Bloomington is by far the be always goes above an beyond. I deal with quite a few service advisors at other dealerships, and Lance at Luther Infiniti Bloomington is by far the best! More

Found a great deal online for my Tesla Model S at Luther Infiniti of Bloomington. Inquired and was contacted by Steve Difore. Steve immediately responded with an in-depth information in regards to the model Infiniti of Bloomington. Inquired and was contacted by Steve Difore. Steve immediately responded with an in-depth information in regards to the model, tech and specs that were both listed and unlisted as it pertained to the vehicle. I was an out of state shopper and wanted to fly in to view the vehicle prior to signing. Steve was upfront about the deposit process to hold the vehicle, the current condition of the vehicle, items that were set to be reconditioned prior to my arrival and step by step details as each objective was completed. The vehicle was ready upon arrival just as he estimated. Dan and Steve worked hand and hand throughout the paperwork process making it painless and very simple. They were very detailed and didn't attempt the stereotypical salesmen shuffles. Starightforward and offered an even more streamlined process for an out of town buyer. I just had the privilege to fly in but had I not, I feel the process would have been just flawless as they offered online DocuSign. The dealer uses Central Dispatch for delivery which also allowed transparency, and peace of mind during the shipping and delivery process! In conclusion, if you're thinking of buying a car from Luther Infiniti of Bloomington....Steve Difore is your guy! Highly recommend for sure! Top shelf service for an overall stellar car buying experience! More

Steve was knowledgeable, fast, and the perfect mix of personable and business. I knew what I wanted and he helped me ensure I was getting exactly that! Excellent experience! personable and business. I knew what I wanted and he helped me ensure I was getting exactly that! Excellent experience! More

Best in class in sales and service not just because they are nice but because they truly care about your experience and want you to be happy when you leave. Great people great cars great combination! are nice but because they truly care about your experience and want you to be happy when you leave. Great people great cars great combination! More

Everyone is super helpful, kind and responsive. Just purchased a new QX80 and had a great experience. Highly recommend! purchased a new QX80 and had a great experience. Highly recommend! More

I have worked with Jeff Bruening and several staff at Infiniti Bloomington, all were extremely professional and provided excellent service. I would refer this dealership to colleagues and friends any day Infiniti Bloomington, all were extremely professional and provided excellent service. I would refer this dealership to colleagues and friends any day! More

Great experience when shopping for a new vehicle. Everyone was very professional attentive, knowledgeable and personable. Everything was handled with care, seamless process. Brought my car in for the Everyone was very professional attentive, knowledgeable and personable. Everything was handled with care, seamless process. Brought my car in for the 1st maintenance visit and was extremely satisfied! Strongly recommend Infinity of Bloomington! More

Was very happy with customer service and work done on my Infiniti. They gave me a loaner which was nice because it took a week to repair (over Labor Day) Infiniti. They gave me a loaner which was nice because it took a week to repair (over Labor Day) More

Think buying a car in a different state is difficult? Think again! Luther Infiniti of Bloomington made it extremely easy. I expressed interest in a vehicle online. The very next morning I received an e Think again! Luther Infiniti of Bloomington made it extremely easy. I expressed interest in a vehicle online. The very next morning I received an email from Steve DiFiore. The email not only welcomed my business but included a full video of the interior and exterior of the Tesla Model X that I was drooling over. I was impressed so I gave Steve a call. I was straightforward with him and explained that I didn’t have the best credit. He assured me that they work with a few different lenders and should be able to assist. I filled out the application and to my surprise it was streamlined to show where you are in the purchase process. I found this very comforting being that I was not a local. He also asked if I wanted to sign up for text alerts which was amazing because texts just work much better than phone calls for me. Finally the finance manager called me with an approval. He overnighted me some documents to sign and included a return envelope. Once he received everything he began to locate a logistics company that could transport the vehicle for me. He assured me that they only choose top quality companies with high ratings for transports. The driver of the logistics company called me and told me his approximate timeframe to meet at the destination of my choosing. This process was actually much easier than what I have experienced with buying a car in my own city, Chicago. I would highly recommend Luther Infinity of Bloomington. Steve DiFiore was awesome from beginning to end. Brad Marr also made the transferring of the ownership account with Tesla easy as well. He reached out to me and requested the necessary information. This was definitely a great car buying experience. More