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Luther INFINITI of Bloomington
Bloomington, MN
319 Reviews
Luther INFINITI of Bloomington is proud to serve neighboring area drivers with the best vehicles and services. From the amazing Q50 sedans to the stylish and sporty QX50 crossovers, we offer all the latest vehicles to our customers. Richfield, Apple Valley and Edina INFINITI drivers can come on over to our dealership, located at 1500 W 81st St, Bloomington, MN, 55431. Call us at 866-699-8537 to get in touch with our sales associates or contact us online if you want to know more details about your favorite car.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 319 reviews
December 15, 2023
I worked with Jawanza and Tony on the purchase of a 2021 Infiniti Q50. They were wonderful to work with! No pressure, very informative and made me feel confident that I made the right choice. I will de Infiniti Q50. They were wonderful to work with! No pressure, very informative and made me feel confident that I made the right choice. I will definitely refer my friends and relatives to these two young men when looking to purchase or lease a vehicle. More
by mary.vandrovec
August 16, 2023
Great group of service professionals assembled at this dealership. We actually purchased one of our Infiniti’s at a different Infiniti dealership in town, but had issues with the quality of their service dealership. We actually purchased one of our Infiniti’s at a different Infiniti dealership in town, but had issues with the quality of their service team, so we’ve been taking our cars to Luther Infiniti of Bloomington for quite a few years now. More
by David
May 05, 2023
Prompt friendly service. No questions went unanswered. Customer lounge was very comfortable with plenty of lounge chairs and refreshments. No questions went unanswered. Customer lounge was very comfortable with plenty of lounge chairs and refreshments. More
by Robert Casey
Employees Worked With
Other
April 23, 2023
We bought a CPO QX80. After getting home we find there are no car mats in the front. We spoke with Jae and are told we can buy them at cost. And we also found out that ‘ga After getting home we find there are no car mats in the front. We spoke with Jae and are told we can buy them at cost. And we also found out that ‘gassed up ready to go’ means 1/4 tank of gas. Makes me wonder what else they snuck by us. Not a good feeling. More
by Kev
Employees Worked With
Jae
April 12, 2023
I’ve had my cars serviced there for ten years. They always do a good job. They always do a good job. More
by michaelpelto
April 01, 2023
I am writing to express my deep disappointment with my recent experience attempting to lease a vehicle from Luther Infiniti of Bloomington. I was treated poorly by the finance manager, and the repeated re recent experience attempting to lease a vehicle from Luther Infiniti of Bloomington. I was treated poorly by the finance manager, and the repeated requests to verify my identity made my experience even more frustrating. As a 60-year-old Black woman with a near-perfect credit score of 830, I expected to be treated with respect and professionalism during my visit to the dealership. However, the finance manager I worked with was extremely rude and dismissive of my questions and concerns. This behavior made me feel undervalued as a customer and left a very negative impression of the dealership. In addition, I was asked to verify my identity numerous times during my visit. While I understand the importance of verifying my identity for security purposes, the frequency with which I was asked to do so was excessive and unnecessary. This made me feel uncomfortable and frustrated, and it added an unnecessary level of stress to an already unpleasant experience. He also lied about the lease offer that I was approved for. Overall, I was extremely disappointed with my experience at Luther Infiniti of Bloomington. The finance manager's behavior was unacceptable, and the repeated requests to verify my identity were excessive and unnecessary. As a customer, I expect to be treated with respect and professionalism at all times, and I hope that the management team at Luther Infiniti of Bloomington takes this feedback seriously and takes steps to ensure that all customers are treated fairly and with respect in the future. Thank you for your attention to this matter. More
by Darletta Montgomery
Employees Worked With
George Vojta
March 26, 2023
I recently purchased a QX60 from Luther Infiniti of Bloomington. From my first contact with Aaron, he stayed in contact with me to include providing me a personal video of the vehicle I was interested Bloomington. From my first contact with Aaron, he stayed in contact with me to include providing me a personal video of the vehicle I was interested in/buying. This personal experience separated Aaron from other dealerships who wanted my business. I’m from out of state, but didn’t mind coming to Luther Infiniti of Bloomington to make this purchase. My next Infiniti will be from this dealership. Thanks Aaron and Dan Nelson More
by D. Beasley
January 07, 2023
My experience with both Steve and Joe has been nothing less than superb. From the start Steve was waiting for me at the door with the car, ready to go. He stuck true to his timeline and delivered on every less than superb. From the start Steve was waiting for me at the door with the car, ready to go. He stuck true to his timeline and delivered on every promise not at one point did I feel pressured in making such a big purchase my comfort and satisfaction was of the upmost priority for both Steve and Joe, I appreciate the hospitality and respect that Steve showed both me and my family. More
by Harris
