Luther INFINITI of Bloomington

They will probably be the dealership I will considerate for my next car…This will probably in the coming 6 months. for my next car…This will probably in the coming 6 months. More

Buying a new car can often feel intimidating because you’re not sure what to ask and you are scared of not “getting a good deal”. Luckily, Steve DiFiore at Luther was welcoming, patient as I explored ma you’re not sure what to ask and you are scared of not “getting a good deal”. Luckily, Steve DiFiore at Luther was welcoming, patient as I explored many options, made me feel like there were no dumb questions, and helped me find a car I love with a deal that felt like a win/win. He truly went above and beyond to help me get new car quickly after mine was unexpectedly totaled. Thank you! More

My advisor was great. But again, I sat for over 2 hours for basically a car wash. No one seemed busy..just wandering around and talking badly about customers. But again, I sat for over 2 hours for basically a car wash. No one seemed busy..just wandering around and talking badly about customers. More

Rudy is the best service manager on this big blue planet earth. Exceptional customer service skills. earth. Exceptional customer service skills. More

Thank you to staffs, they took their time and work with you well. They are willing to work around to give you options. you well. They are willing to work around to give you options. More

Great experience with service. Like the video report of the inspection. Will return for future service. Like the video report of the inspection. Will return for future service. More

The overall service was good. I just have two concerns. I was contacted multiple times for the first services last Nov and was told I had to bring my car to the dealership by Jan I just have two concerns. I was contacted multiple times for the first services last Nov and was told I had to bring my car to the dealership by Jan. 15 because my car is a new purchased car and you need to take a look even the odometer reading has not reached to 8000 miles. The odometer readings were about 3200 miles during Nov. 2023 and 4300 miles last Wednesday, Jan. 17. When I took my car the the services last Wednesday, Jan. 17, my impression was nobody at the Services knows what is going on with my appointment. I felt that it was not proper for me to take my car to the services since the the odometer reading has not reached to 8000 miles. In other words, the disconnection between the text messages/phone calls and the in-person experience at the Services made me fell very disappointed. The second concern occurred while I was on the way back after the services. I felt so cold and then realized all the previous settings on my car were gone. Thanks. More

Great people to work with. Listens to what you need and doesn’t try to sell you what you don’t need. Listens to what you need and doesn’t try to sell you what you don’t need. More

Very friendly, clean, professional. I was surprised at how inviting it seemed. Not stuffy. I enjoyed seeing the people all working together I was surprised at how inviting it seemed. Not stuffy. I enjoyed seeing the people all working together More

Always a great experience and swift and prompt and quick to get done. Never had one issue at all. Always a pleasure to do business with Infiniti of bloomington to get done. Never had one issue at all. Always a pleasure to do business with Infiniti of bloomington More