Luther Hudson Chevrolet GMC - Service Center

Some of your service techs can’t see the bigger picture when it comes to common sense. Brought my truck in for a tire leak (nail). Asked me if I was due for an oil change and I replied yes. He said he woul when it comes to common sense. Brought my truck in for a tire leak (nail). Asked me if I was due for an oil change and I replied yes. He said he would squeeze me in. Ok. Two hours later, a sealed tire and an oil change I was told to go to the front desk for check out. I was given a bill for $126. I asked what that was for. An oil change and to fix the tire. But I purchased a very expensive package that includes extended service for tire repair and oil changes. Oh, she said. She called back to the service desk to have the bill adjusted. Ok, good. On my way out I noted the tires hadn’t been rotated. So I asked if it was customary to not have tires rotated when one does an oil change. The answer was no. So the question is why didn’t the “service” tech include a tire rotation. Hmmmm. More

As Always, the service department is amazing. Great help from Steve, JJ, Nick, Rachel and Jake! Great help from Steve, JJ, Nick, Rachel and Jake! More

I would give zero stars if I could. Service manager was a very mean and condescending man who talked down to me. His behavior was absolutely horrible. I had questions about my payment a Service manager was a very mean and condescending man who talked down to me. His behavior was absolutely horrible. I had questions about my payment and he was so rude and just overall gross. More

Always curtious and professional and so easy to get my vehicle in to be serviced vehicle in to be serviced More

Had the service department put mud flaps on my 2023 Camaro SS they did a great job looks great thanks Camaro SS they did a great job looks great thanks More

Excellent customer service. worked to help me with a rental car while my vehicle was being serviced. Explained repairs and necessity in an easy understandable way. worked to help me with a rental car while my vehicle was being serviced. Explained repairs and necessity in an easy understandable way. More

Very quick and easy to work with. Always do a good job and very friendly Always do a good job and very friendly More

Very helpful and the quote was correct. Rachel went the extra mile and made sure everything was done. Rachel went the extra mile and made sure everything was done. More

I immediately was helped as I pulled in. It was my first time there. He mentioned he bought a truck from Walser and knew why I didnt want to go back there for service. They suck really bad. It was my first time there. He mentioned he bought a truck from Walser and knew why I didnt want to go back there for service. They suck really bad. Kept my Corvette for over a month for one broken bolt. They didnt fix the Harmonic balancer so. They lied to their own warranty department? Idk. You were great! Fast and efficient. Thank you! More

They did a good job. Very efficient. I was pleased. Walser Polar Chevrolet was terrible. Its was a great experience at Luther Hudson. Very efficient. I was pleased. Walser Polar Chevrolet was terrible. Its was a great experience at Luther Hudson. More