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Luther Hudson Chevrolet GMC - Service Center

Hudson, WI

4.6
1,908 Reviews

1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center

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March 24, 2022

They took the time to check out the rest of the truck and found some other issues I had no idea were there. They save me from a lot of headaches in the future. Great job! More

by Brmarquette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
Mar 26, 2022 -

Luther Hudson Chevrolet GMC responded

Brmarquette, Hi there, we are very happy to have provided you with such a positive experience! Regards, Tim Jubie General Manager

March 24, 2022

Came in for my first visit to the service area and was very satisfied with the service. I had a few questions about my new vehicle and the serviceman worked very hard to help me find the answers and get e More

by bowsens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2022 -

Luther Hudson Chevrolet GMC responded

bowsens, Hi there, thank you so much for your positive comments about Luther Hudson Chevrolet GMC! Regards, Tim Jubie General Manager

March 24, 2022

Marti who set up my appointment and Jeramy’s who handled my service were outstanding! More

by Rcobbster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
Mar 26, 2022 -

Luther Hudson Chevrolet GMC responded

Rcobbster, Hi, thank you so much for the positive review! Regards, Tim Jubie General Manager

March 22, 2022

Very friendly service. Only suggest what I needed. Done on time. Have used them for years and still highly recommend! More

by Jessica Radke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Luther Hudson Chevrolet GMC responded

Jessica, Hello and thank you for sharing your positive experience! We appreciate the recommendation and your loyalty to our dealer. Kind regards, Tim Jubie General Manager

March 20, 2022

The service department was very helpful setting up the appointment. My schedule was very busy and they made it work for me. They completed the job fast and kept me updated. Couldn’t be more satisfied ! More

by desmith5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Luther Hudson Chevrolet GMC responded

desmith5, Your satisfaction is important to us, so we want to sincerely thank you for choosing Luther Hudson Chevrolet GMC and we hope to see you again soon! Regards, Tim Jubie General Manager

March 20, 2022

Between buying two vehicles and going in for service, we have no complaints. Staff is friendly and courteous. More

by KBROWN_54016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
Mar 23, 2022 -

Luther Hudson Chevrolet GMC responded

KBROWN_54016, We appreciate the 5 star rating and you continued business! Have a great day! Tim Jubie General Manager

March 20, 2022

User friendly ability to schedule online; friendly customer service staff; work done in timely fashion; efficient check out. More

by NPALESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk person
Mar 23, 2022 -

Luther Hudson Chevrolet GMC responded

NPALESH Hi there, we are very happy to have provided you with such a positive experience! Regards, Tim Jubie General Manager

March 18, 2022

I'm disappointed that the EV charger in the parking lot hasn't worked for months. I will only buy EVs in the future and Luther Hudson Chevrolet does not give me confidence that they are prepared to be an E More

by STEVENBETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
Mar 19, 2022 -

Luther Hudson Chevrolet GMC responded

Steven, I truly apologize!! However, we are still dealing with a broken supply chain from this pandemic! I have 48 vehicles in my back lot waiting on parts for over 60 days, I can't get new vehicles, I can't get parts and our GM vendor has been unable to supply the part to repair 2 out of 4 of my chargers since early 2021. I really struggle with the negative sentiments and people who do NOT understand that the pandemic is NOT over for the auto industry even though we have been open every day of this pandemic to serve our customers. Stating that you just don't have confidence in Luther Hudson Chevrolet GMC or our commitment to EV vehicles when these issues are well beyond our control is just plain wrong! I am sorry you weren't able to use our charger but did you ask anyone if you could use the 2 in back still operating? Kind regards, Tim Jubie General Manager

March 17, 2022

Always welcoming me when I come in . everyone has a positive attitude.I don't feel high pressured when I need to make a decision about a repair that was unexpected More

by Papa.johnson4gk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Luther Hudson Chevrolet GMC responded

Papa.johnson, Thanks again for taking the time to leave us this information about your recent visit. Take care! Regards, Tim Jubie General Manager

March 16, 2022

What other dealers should strive to be. They are friendly and courteous. They provide an estimate prior to work being done and never exceed their estimate. No pressure to do the work. Woul More

by RTMATZEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Luther Hudson Chevrolet GMC responded

RTMATZEK, We're glad to hear you found our staff was so friendly and courteous!! Our Team always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Luther Hudson Chevrolet GMC! Regards, Tim Jubie General Manager

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