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Luther Hudson Chevrolet GMC - Service Center

Hudson, WI

4.6
1,908 Reviews

1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center

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May 12, 2022

Scheduling service was a hassle and the availability was extremely limited to make a timely appointment. The diagnosis of the issue with the vehicle was incorrect. The estimate was also extremely pricey and More

by berglucs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Luther Hudson Chevrolet GMC responded

berglucs, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (715) 377-4922 to discuss your concerns, as your satisfaction is of utmost importance to us. Regards, Tim Jubie General Manager

May 10, 2022

Excellent people working for you to get the service needed completed in a timely fashion. Also the service team does great work More

by jostrowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
May 13, 2022 -

Luther Hudson Chevrolet GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Regards, Tim Jubie General Manager

May 10, 2022

Very professional and friendly staff. Best dealer around.Thank you all for everything! And enjoy the sun! More

by Wildfan27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
May 13, 2022 -

Luther Hudson Chevrolet GMC responded

Hi there, thank you so much for your positive comments about Luther Hudson Chevrolet GMC! If you have any further questions, please give us a call. We're always happy to help! Regards, Tim Jubie General Manager

May 09, 2022

The mechanic threw all the cds and pop cans in the back seat in the process he broke one of my cds. Also it’s a shame you don’t give out free loaner cars like other dealerships do More

by elvis54016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Luther Hudson Chevrolet GMC responded

elvis54016, I apologize you are unhappy!! I spoke with sales, service and my cashiers none of whom were aware of this issue. Our technicians don't get paid to clean out cars and we certainly will not remove anything from a vehicle because we will get accused of theft. I regularly check out my new car dealer competition and out of 7 dealers no one offers free rental or loaner car because of the cost or liability of having a vehicle on the road. Our policy at Hudson Chevrolet GMC is as follows: New car purchase sales pays, New car Warranty GM pays $46.00 a day, Used car warranty claim Luther Advantage pays, Used car extended warranty the contract provider pays, no warranty the customer pays and it is only free for special circumstances otherwise there is always a charge. All of the new car dealers I called today have the same policy so I don't know who all these other dealers are giving out free cars? I would be happy to replace the CD if one of my people cracked or damaged it but I need to have a conversation with you and see the damaged CD. If you want to discuss further please give me a call at 715-377-4922 . Regards, Tim Jubie General Manager

May 07, 2022

I’ve been getting my vehicles serviced at this dealership for close to 30 years. The people in the service department are friendly, reliable, and trustworthy. More

by Vrichter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marti Korbel
May 09, 2022 -

Luther Hudson Chevrolet GMC responded

Hi, thank you for choosing Luther Hudson Chevrolet GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Regards, Tim Jubie General Manager

May 07, 2022

Excellent work, and customer service. Done on time and on budget. They are artist at their profession More

by Lifelong General Motors Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boyd , Marti Korbel
May 09, 2022 -

Luther Hudson Chevrolet GMC responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Regards, Tim Jubie General Manager

May 06, 2022

Job completed quickly. Great staff and a very nice reception area. CR was delivered, with a FREE CAR WASH! More

by Flo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Luther Hudson Chevrolet GMC responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon! Regards, Tim Jubie General Manager

May 05, 2022

I'm disappointed having worked in a Chevy dealer service department. Because no one reviewed the the work done and I requested a new wiper blade installation on the rear. Apparently I supplied the wrong typ More

by sdieltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Luther Hudson Chevrolet GMC responded

Scott, Thank you for reaching out to us. We regret to hear about the situation you have described and if you wish to discuss further please give me a call at 715-377-4922. We apologize and thank you for the business. Kind regards, Tim Jubie General Manager

May 04, 2022

Excellent staff, best around! I’ve bought and serviced here now several times and always top notch! More

by MLEVERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marti Korbel
May 06, 2022 -

Luther Hudson Chevrolet GMC responded

MLEVERTY, Hi, thanks for your praise and kind comments about our team. Kind regards, Tim Jubie General Manager

May 01, 2022

Ms Fox is the best ! Competent, friendly and very helpful ! I will be back the next time I need service for my vehicle. More

by s.schwalbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Luther Hudson Chevrolet GMC responded

s.schwalbach, We're glad to hear you found Rachel was so friendly and helpful! Regards, Tim Jubie General Manager

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