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Luther Hudson Chevrolet GMC - Service Center

Hudson, WI

4.6
1,908 Reviews

1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center

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November 12, 2022

Excellent service. Was able to get my car in and fixed fast. Friendly helpful staff. More

by Alli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Luther Hudson Chevrolet GMC responded

Alli, Thanks! We always want to hear back from our guests and we're glad you had such a positive experience with us! Regards, Tim Jubie General Manager

November 11, 2022

The staff are very courteous. I feel valued as a customer. I trust their care of my vehicle. More

by JODYRAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Luther Hudson Chevrolet GMC responded

We're happy you found our staff to be so supportive during your experience here at Luther Hudson Chevrolet GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2022

Only place I will ever buy or service my vehicles. They are always one above everyone else when i comes to providing exceptional service!! More

by ChevyGuy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther Hudson Chevrolet GMC responded

ChevyGuy14, Hello and thank you for taking the time to leave a review for us at Luther Hudson Chevrolet GMC. We're happy we could meet your expectations and give us your recommendation! Regards, Tim Jubie General Manager

November 06, 2022

This dealership has went above and beyond in both customer service and technical expertise. i have had to take my vehical to Luther Hudson Chev to correct work that was done by other chev dealerships More

by dkriesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Luther Hudson Chevrolet GMC responded

Dkriesel, Hi, thanks for your praise and kind comments about our team. Regards, Tim Jubie General Manager

November 04, 2022

Took too long for repairs. Charged for oil change that was not completed. Left tools in the engine compartment after service. More

by jschmidts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremiah Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther Hudson Chevrolet GMC responded

Jschmidts, We apologize but all body work is done off-site and not under control of the dealer. My understanding was JJ changed your oil before you left and had corrected all issues. Kind regards, Tim Jubie General Manager

Nov 10, 2022 -

jschmidts responded

I completed this survey assuming you wanted an honest accounting of the services provided for self evaluation, I did not initiate this process. Your service department did promptly and courteously complete the oil change when I brought this to there attention. Your question should be why and how did this happen in the first place and what will we do to assure it doesn’t happen again. As for the Body Work being done off site, like it or not you are the face of this service and how you balance that is definitely a concern.

November 04, 2022

Had an unusual brake failure- not in the pads but retraction springs for the parking brake, on my HD Silverado. Just always admired the way they take care of the customer and very happy how they were More

by Silverado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther Hudson Chevrolet GMC responded

Silverado, Hi there, thank you for taking the time to leave a review for us at Luther Hudson Chevrolet GMC. We're happy we could meet your expectations! Regards, Tim Jubie General Manager

November 03, 2022

Service was performed well, on time, and my bill was exactly what I was told it would be. The people I dealt with were courteous and professional! More

by Mrudolph12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young woman in the service department. I don’t remember her name but she was outstanding!
Nov 06, 2022 -

Luther Hudson Chevrolet GMC responded

Hi Mrudolph12, We're glad to hear you found our staff performed so well were courteous and professional. Kind regards, Tim Jubie General Manager

November 01, 2022

Nate was a pleasure to deal with. Always a good experience when I go there More

by supermex63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Fox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Luther Hudson Chevrolet GMC responded

Hi Supermex63, We hope to be of service to you again in the future. Best wishes, Luther Hudson Chevrolet GMC

November 01, 2022

My vehicle was serviced with efficiency and competitive pricing. I would recommend this dealership for professional service More

by rtvanness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Luther Hudson Chevrolet GMC responded

Hi Rtvanness, We want all our guests to have a comfortable and stress-free experience with us! Regards, Tim Jubie General Manager

October 30, 2022

Organized. Efficient with good communication. Seamless with vehicle service contract. Overall very good, particularly Nick. More

by Splotch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Jubie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Luther Hudson Chevrolet GMC responded

Splotch. We're glad to hear you found our staff were so organized, efficient and communicated well!! Regards, Tim Jubie General

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