Luther Hudson Chevrolet GMC - Service Center
Hudson, WI
1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center
Adam has done a Great job communicating to me between the mechanic's, the Tech Choice service contract people, and GM Engineering all of the facts & option available to get things fixed properly. As far mechanic's, the Tech Choice service contract people, and GM Engineering all of the facts & option available to get things fixed properly. As far as the price, it is relative. It is what it is. Thanks for all your help. Sincerely, Robert L. Bearl More
I've been coming to the service department for 14 years or more with this 3rd vehicle. Randy and Brett in service are outstanding. Karen at the front desk is equally outstanding. The ratings above or more with this 3rd vehicle. Randy and Brett in service are outstanding. Karen at the front desk is equally outstanding. The ratings above are based soley on the service department and the front desk. My disappointment is in the sales area. EVERY TIME I walk around not one sales person greets me. How are you supposed to sell me a new truck if you don't talk to me? I'm in the market for a new truck....and have always said I'm going to give my business to Luther in Hudson...because of how good Randy and Brett are in service...but I'm rethinking that. A friend came with me to drop off my truck for service and he said that not one person talked to him while he walked around the show room floor. Today when I was there to pick up my truck and pay, I was walking around the show room floor while waiting for my truck and 2 sales men were sitting in one cube area and never acknowledged me...then another in the next cube...playing on his phone...never acknowledged me...and then another after that...on his cell phone (not talking) - NONE OF THESE SALES MEN GREETED ME. it gave me a real bad taste. too bad your sales men are not as friendly as the service department. I now feel no obligation to give my business of buying a new truck to Luther in Hudson. I will continue to shop other dealerships. More
I have often told everyone i can that the Service Department at Hudson Luther on Coulee Rd is the best I could ever hope for. Randy and the gang are eager to listen and help with any needs. If the Department at Hudson Luther on Coulee Rd is the best I could ever hope for. Randy and the gang are eager to listen and help with any needs. If they can not help for some reason they take the time to explain, recomend other solutions and show they truley care. Ted Bauer Hudson, WI More
Stopped in at 8am to discuss a problem with my turn signal. The left signal turned on the flashers. I didn't feel I could drive in the metro with no turn signal. They offered to get the truck in for di signal. The left signal turned on the flashers. I didn't feel I could drive in the metro with no turn signal. They offered to get the truck in for diagnosis right away. I accepted. Twenty minutes later the problem was determined and 45 minutes after that the part was delivered. Thirty minutes to install it and I was back on the road. I know they consider me to be a 'regular' but even so try getting that kind of service elsewhere. The price was fine considering that paying for repairs is never fun. Dean More
Greeted when I arrive and all employees very Greeted when I arrive and all employees very friendly. Salesman who sold me vehicle stop be and visited and said hi. Vehicles worked comp[le Greeted when I arrive and all employees very friendly. Salesman who sold me vehicle stop be and visited and said hi. Vehicles worked comp[leted when promised by associate. More
Hudson Luther Chev has a great service dept. Very friendly and knowledgeable staff and they have always been great to work with, when scheduling service and having maintenance done. friendly and knowledgeable staff and they have always been great to work with, when scheduling service and having maintenance done. More
This is the best dealership I have ever dealt with. They go the extra distance to make sure your are totally satisfied. I recommend them to everyone I can. go the extra distance to make sure your are totally satisfied. I recommend them to everyone I can. More
Friendly service from all three departments. I have been a customer for more then 14 years and never disappointed because the work is always done right the first time. a customer for more then 14 years and never disappointed because the work is always done right the first time. More