Luther Hudson Chevrolet GMC - Service Center
Hudson, WI
1,908 Reviews of Luther Hudson Chevrolet GMC - Service Center
Awesome Service Department They are fast, friendly and efficient. Have never had an issue with service or charges. I feel they are always looking out for me and my best intere They are fast, friendly and efficient. Have never had an issue with service or charges. I feel they are always looking out for me and my best interest. I think my 2005 Vibe that was purchased in November 0f 2005 that currently has close to 283,000 miles on it speaks for itself on the service they do and I have had basically no out of pocket expense except for tires and oil changes. I would and do recommend them to anyone/everyone. More
Service is friendly but they should have called Several major repairs were done on my last vist. The team was friendly and did the repairs in the time and price they quoted, however I asked them to Several major repairs were done on my last vist. The team was friendly and did the repairs in the time and price they quoted, however I asked them to replace all the front headlamps due to 2 bulbs bring burned out on different sides. In the process of the repair they dropped and broke the right side light assembly. While they replaced the entire assembly at their expense the result was a mismatched look between the 2 assemblies. If I had broke one side I would have had them replace both so they cosmetically match. In this case they broke one side and did not tell me but simply replaced the side they broke leaving the cosmetic mismatch. More
Luther Hudson Service We were very pleased with the service provided by the Luther Hudson service team--particularly Marti. The car was completed on time with all our reque We were very pleased with the service provided by the Luther Hudson service team--particularly Marti. The car was completed on time with all our requests taken care of accurately. The staff was friendly, professional, and very thorough. We will continue to use Luther Hudson for all our service needs. More
Whenever I need service on my Chevy Tahoe, I take to the same service department I have visited for the past 20 years... The service group at Luther is the best in the business. One guy in particular, is l same service department I have visited for the past 20 years... The service group at Luther is the best in the business. One guy in particular, is like an old family friend, that's Steve Boyd. I know unquestionably, that when I need service, he will advise the correct plan to fix my vehicle to factory new condition. I came in for what was a major differential work, and Steve and team looked carefully my vehicle and advised that my vehicle problem was in fact another issue. Steve then gave me multiple options, on both parts and repairs all in the interest in saving me time and money. He recognized that there was an issue looming and we repaired BEFORE I had a failure on the road. I appreciate, his integrity and honesty when I ask for options and direction, his knowledge and experience lead the way. He is an asset to your organization, I will continue to return and recommend to anyone that has a vehicle to service....go to Luther. Excellent job on the repairs, the expected time, cost and peace of mind. Thanks Steve and team !!!! Mike Mazzitello - 2004 Chev Tahoe More
5 Star Service Female customer+Auto Service needs=Awesome experience. They execute service at this shop- all around top notch service. I'm impressed. I'll be back. Female customer+Auto Service needs=Awesome experience. They execute service at this shop- all around top notch service. I'm impressed. I'll be back. More
Chad showed us on the truck what needed to be repaired/replaced and explained to us the procedure involved and he recommended what needed to be done first. We were very impressed that he explain repaired/replaced and explained to us the procedure involved and he recommended what needed to be done first. We were very impressed that he explained and showed us what needed to be fixed.. Thank you Chad. Marti, the Service Advisor was extremely helpful especially getting us a loaner for the day. She had the service technician explain what needed to be done. Last but not least, Karen at the front desk is so helpful, friendly and so good at her job too!! Thank you for the excellent service and also thank you to the person who washed our truck! More
Traffic was good so I arrived at Hudson Chev early, planning on waiting. Randy was able to get me in ahead of my scheduled time. My Terrain was done & I drove away at 5:00 , which was my original sced planning on waiting. Randy was able to get me in ahead of my scheduled time. My Terrain was done & I drove away at 5:00 , which was my original sceduled time. The service was top notch. Steve Boyd always takes the time for a hand shake, and it is appreciated greatly ! Their customer service is second to none. Thanks More
I felt confident after Steve brought me back and explained to me what was going on with my vehicle and recommendation he and the service tech (sorry can not remember his name) had made. Gave me a de explained to me what was going on with my vehicle and recommendation he and the service tech (sorry can not remember his name) had made. Gave me a deadline and it was ready. Would recommend this dealership to anyone looking for quality service More
Steve & Randy took excellent care of my Terrain & myself. Luther Hudson is always there for me & my Terrain. I would highly recommend them. Steve ordered the engine block heater & scheduled the ins myself. Luther Hudson is always there for me & my Terrain. I would highly recommend them. Steve ordered the engine block heater & scheduled the installation & oil change at the same time. My Terrain was completed in less time quoted. The atmosphere of the dealership is very comfortable & they are very accommodating to the customers needs. Thank you. Kim More