Luther Hudson Chevrolet GMC - Service Center

Going else where Brought my car in for warranty work. Wont be coming back or reccomend Luther. The way I was spoken to by Steve Byod was inappropriate to say the lea Brought my car in for warranty work. Wont be coming back or reccomend Luther. The way I was spoken to by Steve Byod was inappropriate to say the least. This place should be reviewed and retrained on how you talk to your clients. More

Attentive with my interests at heart Good, patient approach to communicating options and solving problems with the customer in mind. Take a big picture approach to focus on total value in Good, patient approach to communicating options and solving problems with the customer in mind. Take a big picture approach to focus on total value instead of finding opportunity for revenue at every turn. More

Oil change Your employee’s are so friendly and the mechanics are quick! I also like the car wash when you get your vehicle serviced! I like your free popcorn an Your employee’s are so friendly and the mechanics are quick! I also like the car wash when you get your vehicle serviced! I like your free popcorn and water! More

Best oil change ever! Got my first oil change since I got my car. Service staff is wonderful, just as good as my salesman! Luther Hudson Chevrolet GMC thank you for treatin Got my first oil change since I got my car. Service staff is wonderful, just as good as my salesman! Luther Hudson Chevrolet GMC thank you for treating me and my family so well! More

Truly Unreliable I lost all the keys to my vehicle and needed to get a replacement made. I called Luther Hudson because my car was in Hudson and they said they could m I lost all the keys to my vehicle and needed to get a replacement made. I called Luther Hudson because my car was in Hudson and they said they could make me one. I showed up on Saturday August 31st, just after 11am and the parts department that makes the key closes at 1pm. The guy working the parts department was one of the rudest people I've ever met. A few things he said to me.. "Ugh, you're the 3rd one today needing a key made!" "This takes up all my time! I'm going to quit doing this for people!" "OH! A VIBE TOO! Great, that's going to take even longer!" That was some of what I remember but there was even more ranting than that. He then said to come back at 1 when they close, because it'll take him that long to make it. Long story short, I came back, the key didn't work, they wouldn't refund the money because he had already left and wasn't gonna be back til Tuesday. I came back Tuesday just before 6:00pm and a different guy was working there. He was very nice and helpful, the only reason this review isn't 1 star. He looked at the key and said the original guy used the wrong key and apologized. The first guy just rushed and didn't care about taking his time enough to get it right, resulting in a large waste of my own time. This is my 2nd experience with this dealership and surprisingly my first was even worse, so I recommend never coming here for anything. More

Transmission check. Steve and crew are always pleasant, respectful and reasonable to work with. The six speed trans in my ‘09 Saturn is troublesome, but the Luther team h Steve and crew are always pleasant, respectful and reasonable to work with. The six speed trans in my ‘09 Saturn is troublesome, but the Luther team has worked with me on a reasonable solution. Thanks for your support! More

Very good Marti was thorough and prompt in taking care of my vehicle. Had parts ordered before appointment and mechanics completed job. They found a code in com Marti was thorough and prompt in taking care of my vehicle. Had parts ordered before appointment and mechanics completed job. They found a code in computer that needed attention. Part ordered and fixed first thing the next am. Couldn’t be happier. Thanks More

Great Experience, Great Dealership I had a Good Experience at Luther Hudson Chevrolet. I was helped right away and was helped right away when I picked up my car. I had a Good Experience at Luther Hudson Chevrolet. I was helped right away and was helped right away when I picked up my car. More

New Tire installation Went to Luther in Hudson to get a quote on new tires for a Chevy Cruze, great service team to work with along with competitive price matched tires. Th Went to Luther in Hudson to get a quote on new tires for a Chevy Cruze, great service team to work with along with competitive price matched tires. Thank you for the outstanding customer service. More

What more could you want? Once again, I came in for a simple oil change--and in my 19-year-old car, to boot--but it was as though the shop had rolled out the red carpet for me! Once again, I came in for a simple oil change--and in my 19-year-old car, to boot--but it was as though the shop had rolled out the red carpet for me! I was greeted promptly and courteously, my needs were identified, and I was barely into my third bag of fresh popcorn, in their comfortable customer lounge, when the mechanic came in to tell me the oil change was done, and that my old car is in great shape. Everything here is always done completely and professionally! More