Luther Hudson Chevrolet GMC

Friendly, courteous professional staff in the service center. Quick in and out. Very knowledgeable and keeps you informed about any issues with your vehicle. center. Quick in and out. Very knowledgeable and keeps you informed about any issues with your vehicle. More

My husband and I walked in for our second appointment and Matt immediately asked for our drivers licenses. When we asked why this was necessary, Matt simply responded “so I know who I’m talking to.” That was Matt immediately asked for our drivers licenses. When we asked why this was necessary, Matt simply responded “so I know who I’m talking to.” That was the first red flag, we were uncomfortable right from the start. Throughout the build discussion, we felt very confused as he was adamant recommending we NOT included some items that we wanted, in order that we purchase them for a higher price from Luther’s parts department. Also, we felt mislead as he recommended a snowplow package. Matt said, “I would definitely get this if I were you.” Upon further review my husband and I discovered that 3 of the 4 items in the snowplow package were all ready included in our build. Lastly, without asking if we had final questions, Matt simply stood up, picked up a drill and someone else’s license plate, and announced he was sending over the finance person, and began to walk away. At this point we stopped him and let him know we were not ready to order our vehicle. During the conversion we did not feel that Matt was taking the time to understand our needs. We felt pushed and rushed. More

Service and warranty work scheduled. Service was great, as usual. Warranty work was delayed due to weather, technicians availability due to Covid protocol and troubleshooting difficultie Service was great, as usual. Warranty work was delayed due to weather, technicians availability due to Covid protocol and troubleshooting difficulties. I didn’t need my vehicle for nearly the entire time so it was not an inconvenience. They did offer other options because of the delays, but I didn’t need transportation so I passed. Eventually after several weeks they were able to complete the necessary repairs and I was satisfied despite the long shop time. More

Vibration issue that Jeremiah in service was very diligent in resolving. At least they believed the unit had an issue and contined to pursue until it was resolved. diligent in resolving. At least they believed the unit had an issue and contined to pursue until it was resolved. More

great service but didn't wash the car this time or clean the inside (at least vacuum). The pricing is about average. The service was great and very friendly staff and helpful as well. the inside (at least vacuum). The pricing is about average. The service was great and very friendly staff and helpful as well. More

Great dealership. Everyone there is super friendly and easy to work with and everything was super fast and simple. Everyone there is super friendly and easy to work with and everything was super fast and simple. More

They are easy to work with and very friendly. I always know I can expect good work. I always know I can expect good work. More

Kai was great to work with! Went above and beyond, really went the extra mile! Went above and beyond, really went the extra mile! More

Awsome work and fast. Great people. They even washed the truck and cleaned the dash. On a recall part got my buisness. Great people. They even washed the truck and cleaned the dash. On a recall part got my buisness. More

Good timely service. Picked up and returned vehicle after the service. Great value for a working customer who doesn’t have the time to run to the shop. Picked up and returned vehicle after the service. Great value for a working customer who doesn’t have the time to run to the shop. More