Luther Hudson Chevrolet GMC

Luther Hudson Service We were very pleased with the service provided by the Luther Hudson service team--particularly Marti. The car was completed on time with all our reque We were very pleased with the service provided by the Luther Hudson service team--particularly Marti. The car was completed on time with all our requests taken care of accurately. The staff was friendly, professional, and very thorough. We will continue to use Luther Hudson for all our service needs. More

Whenever I need service on my Chevy Tahoe, I take to the same service department I have visited for the past 20 years... The service group at Luther is the best in the business. One guy in particular, is l same service department I have visited for the past 20 years... The service group at Luther is the best in the business. One guy in particular, is like an old family friend, that's Steve Boyd. I know unquestionably, that when I need service, he will advise the correct plan to fix my vehicle to factory new condition. I came in for what was a major differential work, and Steve and team looked carefully my vehicle and advised that my vehicle problem was in fact another issue. Steve then gave me multiple options, on both parts and repairs all in the interest in saving me time and money. He recognized that there was an issue looming and we repaired BEFORE I had a failure on the road. I appreciate, his integrity and honesty when I ask for options and direction, his knowledge and experience lead the way. He is an asset to your organization, I will continue to return and recommend to anyone that has a vehicle to service....go to Luther. Excellent job on the repairs, the expected time, cost and peace of mind. Thanks Steve and team !!!! Mike Mazzitello - 2004 Chev Tahoe More

5 Star Service Female customer+Auto Service needs=Awesome experience. They execute service at this shop- all around top notch service. I'm impressed. I'll be back. Female customer+Auto Service needs=Awesome experience. They execute service at this shop- all around top notch service. I'm impressed. I'll be back. More

Jason, the salesman at Luther I worked with was helpful and friendly in finding me the used car I wanted. However, I waited for over 2 hours for the Sales Manager to assess my trade-in value which only to and friendly in finding me the used car I wanted. However, I waited for over 2 hours for the Sales Manager to assess my trade-in value which only took him about 15 minutes to do. When I tried to leave and come back another day for the assessment, I was persuaded to stay longer. When the salesman found me the car I wanted in my price range, I looked it over and really liked it but noticed it could have been cleaned a little better, or detailed. Also there was a part of the front passenger bumper that was sticking out a little bit. I told him I would wait to take it home the next day after the service team got a chance to fix that and detail the interior. The next day when I went to take the car home, I was excited but when I looked at the bumper, I disappointingly noticed that it was NOT fixed. Not only that, but the interior did not look any cleaner than it did the previous day. I have since found a couple of stains, the center counsel was not cleaned, a used makeup sponge under the seat, a blown fuse on one of the cigarette adapters (I'm hoping its nothing more), and a low-pressured tire. I had to add air already within a week of purchase. Also, it did not have a full tank of gas (which I was told is not their policy to top off the tank). Going back to the bumper. I was told it could not be fixed and that if the service team could have fixed it, they would have. I went home thinking it was a perfect used car EXCEPT for the bumper. So the next day on my lunch break, I took my car to Heppner's Auto Body on East 7th Street in St. Paul to get an estimate on the bumper damage. The guy there, said hold on a minute, grabbed a screwdriver and fixed the bumper in 10 minutes right in front of me for free. This is something that clearly the Luther service team should have been able to do but did not take the time to do. Why would I want to get my car serviced here in the future? The day I picked my car up Jason was kind enough to go over all of the features of the car with me however that one small service piece (the bumper) could have made my experience with Luther from just OK to great. If the service team and management would have paid attention to detail in cleaning and repairing my car, I would have been a 100% satisfied customer. That's all it would have taken. More

I had made the appointment with the wrong department, but Randy was kind enough to get me an oil change in a very timely manner. Randy was kind enough to get me an oil change in a very timely manner. More

My wife and I went on an adventure of buying two vehicles. Scott took his time to not only find us the vehicle that fit our budget and features he also explained the value as it related to our famil vehicles. Scott took his time to not only find us the vehicle that fit our budget and features he also explained the value as it related to our family. After the purchase of the Traverse and Silverado Scott took the time to program phones, radio stations, seats, etc.. with lessons on how to do this ourselves. Sure we could read the manual but it was nice that he took the time with hands on approach. I will be back to buy our next cars!!! Thanks for all your time and help! More

Chad showed us on the truck what needed to be repaired/replaced and explained to us the procedure involved and he recommended what needed to be done first. We were very impressed that he explain repaired/replaced and explained to us the procedure involved and he recommended what needed to be done first. We were very impressed that he explained and showed us what needed to be fixed.. Thank you Chad. Marti, the Service Advisor was extremely helpful especially getting us a loaner for the day. She had the service technician explain what needed to be done. Last but not least, Karen at the front desk is so helpful, friendly and so good at her job too!! Thank you for the excellent service and also thank you to the person who washed our truck! More

Traffic was good so I arrived at Hudson Chev early, planning on waiting. Randy was able to get me in ahead of my scheduled time. My Terrain was done & I drove away at 5:00 , which was my original sced planning on waiting. Randy was able to get me in ahead of my scheduled time. My Terrain was done & I drove away at 5:00 , which was my original sceduled time. The service was top notch. Steve Boyd always takes the time for a hand shake, and it is appreciated greatly ! Their customer service is second to none. Thanks More

Second purchase with Scott Stiles and was an easy process. Scott was patient and explained different vehicle options. He found ways to help us save on our purchase. Months prior to the purchase he process. Scott was patient and explained different vehicle options. He found ways to help us save on our purchase. Months prior to the purchase he even cleaned the snow off my Silverado while I was waiting to pay the cashier when I had it in for regular maintainence. More

I felt confident after Steve brought me back and explained to me what was going on with my vehicle and recommendation he and the service tech (sorry can not remember his name) had made. Gave me a de explained to me what was going on with my vehicle and recommendation he and the service tech (sorry can not remember his name) had made. Gave me a deadline and it was ready. Would recommend this dealership to anyone looking for quality service More