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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
637 Reviews

637 Reviews of Luther Hopkins Honda - Service Center

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December 26, 2012

Great waiting room with a place to work, coffee/water, cookies, and tv's. Oil changes aren't the lowest price but good work and much better than sitting in a service station. More

by TrevorPope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Mudge
December 24, 2012

I started going to Hopkins Honda for service over a year ago. My experiences continue to be very positive. Customer service continues to be professional and friendly. Price continues to be a good value a More

by ThuanTran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 23, 2012

My car needed a tune up because it did not start while in the garage. After calling AAA to get my car towed, I called the dealership and they were willing and ready to receive my vehicle as well as having a More

by lewi0116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe Amy, but not sure
December 22, 2012

very nice place, but I miss the top car salesman, GENE LARSON This was Kyle's favorite also. I should talk on and on and say a bunch of garbage. Nice showroom and excellant cars. Good cookies and cof More

by Ken Thaden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ken thaden
December 21, 2012

My Accord had an emissions warning light come on. I scheduled a service appointment for 11:30am on a Friday and made plans for lunch out with my wife. They told me service would take an hour and I retu More

by rekerc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerry
December 19, 2012

I brought my car in for service due to no heat. I got a call back telling me my entire radiator and fan assembly and shroud needed to replaced at a cost of $1200.00. When I asked why, the service tech cou More

by jzimmerman35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember their name
December 17, 2012

Our service manager (Cara) was dismissive of our problem. She was quick to resolve our issue by "handling" us. She did not document the mechanics actions on our service report until I asked her to. We wil More

by RobbieMoreland
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cara
December 11, 2012

We have had our 2012 Honda Odyssey repaired three times, and have always been happy with the results. Thanks to Matt and Jeff at Luther Collision and Glass. More

by lookj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Jeff
December 11, 2012

Hopkins Honda service department(and parts department too) have provided excellent service to me and my Honda Civic Hybrid the past five years. I'm so grateful for the knowledgeable advice and excellent More

by kayreichert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry
December 11, 2012

I have bought several Hondas from Hopkins Honda. I have always found the salespeople to be respectful and willing to listen to my needs. I have had the same experience with the Service Department. I work o More

by Karen R. Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda - Chai Lor - Charlie - A very nice man that graciously put air in my tires when I was in a hurry to get to work on the first cold winter day we had! I wish I knew his name.
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