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Luther Hopkins Honda - Service Center

Hopkins, MN

4.5
637 Reviews

637 Reviews of Luther Hopkins Honda - Service Center

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June 08, 2013

While my car was not worth fixing, the service department walked me through all the problems and the estimates. Since my car was un-driveable, they were nice enough to let me keep the rental car as I did so More

by hlyns17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry - Service
June 04, 2013

Hopkins Honda has always been a great shop/dealer to work with and I have always been very satisified with the service provided. Purchased my car at this dealer as well. The experience I received with my l More

by watsonj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna C-Customer Service / Roger Connely Mgr.
June 04, 2013

I brought in my car due to a broken air conditioner, and found out it was a major repair. Roger treated me with honesty, respect and courtesy. We agreed on the plan to fix the vehicle and it was fixed withi More

by TrevorPope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Connolly
May 30, 2013

I brought in my car after receiving a recall notice in the mail. I scheduled online and brought the car in. Easy. No charge. Good Service More

by suzylanexxx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kyle allison
May 28, 2013

May 22, 2013: Had A12 service scheduled and completed. May 22, 2013: Had A12 service scheduled and completed. Donna Cepress was very efficient and courteous. Great customer skills. I wish I could have More

by dicksworld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Cepress and Mike Pahl
May 26, 2013

I am so satisfied with the service at Hopkins Honda that I have been returning since my first Honda Accord, in 1987 I believe. Thank you. More

by AMBB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jace and J.I.M.
May 20, 2013

Good place to buy a vehicle, but I suggest GET A SECOND OPINION BEFORE AGREEING TO ANY OUT-OF-WARRANTY SERVICE REPAIRS. I purchased my Pilot at this dealership and this was the only place I went to for re More

by HondaService1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angie
May 20, 2013

I am always treated well by the service department people. They explain the work well, wash my car, and let ask questions about my bill. Sometimes my wait is longer than anticipated, but the wifi an More

by dbwheeler3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Mevissen
May 20, 2013

The service department is clean, efficient and friendly. I dropped my vehicle off a few hours before my appointment and they called that it was completed an hour later...before my scheduled time. More

by michelleculp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 18, 2013

When I called to make a service appointment, I had my choice of times including "same day," The estimated time for my service visit was the same as the actual - amazing! I also had an unexpected fende More

by ladyslipperCRVowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna
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