637 Reviews of Luther Hopkins Honda - Service Center
Served upon arrival by Andres. He seemed to remember me from my last service appointment, at which he checked me in and out, recommended this recall service appointment, and pre-o He seemed to remember me from my last service appointment, at which he checked me in and out, recommended this recall service appointment, and pre-ordered a loaner for me because the recall work was expected to take about four hours. The service was completed a little more quickly than that, but I appreciated Andres' forethought and customer focus. The Luther service documentation is thorough, well formatted, and easy to understand. It is worth driving across town for this level of service, More
Wonderful dealership, great service, Josh understood my concerns and the technician did a great job repairing my vehicle. The service department is one of the best that I’ve had the privilege of working wi concerns and the technician did a great job repairing my vehicle. The service department is one of the best that I’ve had the privilege of working with. More
After trying to get an oil change- with much confusion- seller said oil change every 3000 miles, then sticker said a 3 month time frame, then brought it in and would not change oil until it’s a 15% life, t seller said oil change every 3000 miles, then sticker said a 3 month time frame, then brought it in and would not change oil until it’s a 15% life, then I return wait nearly 2 hours, I leave and maintenance did not get reset so it still says 15% life- which makes me wonder- how does the system even monitor the like- if it’s not by mileage……. Otherwise if there is new oil- would an indicator know the quality- what is the oil life based on????? More
Hopkins Honda was great to work with. Great communication on estimated completion time, and future tire sales event coming up. Always a pleasant place to wait while work is being done on Great communication on estimated completion time, and future tire sales event coming up. Always a pleasant place to wait while work is being done on our cars with coffee & treats. Thank you. Job well done. More
I had my first routine maintenance service with Honda last week. It was flawless. They picked up my car on time, kept in touch through the entire process and delivered my car back. The information they p last week. It was flawless. They picked up my car on time, kept in touch through the entire process and delivered my car back. The information they provided was clear and concise. Thank you! More
Got the Right service done and handled efficiently with up front pricing before the work was done. up front pricing before the work was done. More