Luther Hopkins Honda - Service Center

oil change timely and professionally completed work,treated with respect and very individualized approach to the details on the condition of my car,great custome timely and professionally completed work,treated with respect and very individualized approach to the details on the condition of my car,great customer service, very pleasant waiting area. Always enjoy to come there! More

Recent experience I am always treated with respect and utmost courtesy by everyone. There are a couple of things that bothered me though about my recent visit. I came I am always treated with respect and utmost courtesy by everyone. There are a couple of things that bothered me though about my recent visit. I came in to have a lost key replaced and was given 3 different price quotes. Then when I went to pay I was charged an additional $9.80 shop service fee that hadn't been mentioned. When I questioned this additional fee I was told it was a routine charge that was charged to everyone. Maybe a bit more transparency would be in order. Thanks. More

Excellent Service Experience Excellent experience. The service representative explained the service to be done, checked for recalls and suggested service that was due. Work comp Excellent experience. The service representative explained the service to be done, checked for recalls and suggested service that was due. Work completed in the time expected. More

I have been driving from AV to Hopkins Honda for 10+ years for all my car needs .Because they are the best and I Trust them . I want to say special thank you to Karlina ,service advisor .I work challen years for all my car needs .Because they are the best and I Trust them . I want to say special thank you to Karlina ,service advisor .I work challenging hours 6pm-4am and it was so refreshing to meet someone who is so considerate ,someone who can listen and go extra mile for you,who also knows her job very well .Thank you again Karlina. You truly brighten my day . More

Josh is always a pleasure to work with! He is very thorough with everything that is going on with my car! This is the reason I keep coming back is because Josh always answers all my questions and hel thorough with everything that is going on with my car! This is the reason I keep coming back is because Josh always answers all my questions and helps me to understand what’s going on with my car and how long I have until I would need to get stuff fixed ! Thanks Josh! More

Excellent service As always excellent service when I bring my car for maintenance. The job was done in less time than expected and was given information on everything As always excellent service when I bring my car for maintenance. The job was done in less time than expected and was given information on everything that was done and the overall status of my car. The dealership is always clean and there is always places to sit down and enjoy a coffee and a cookie while I wait. More

Chai helped me. He is very considerate and explains all work details. He is definitely a great asset to your organization and very dependable. I look forward to seeing him next visit. work details. He is definitely a great asset to your organization and very dependable. I look forward to seeing him next visit. More

I worked with Josh and he was extremely professional and kind. He went above and beyond to ensure I had a satisfactory experience when my brakes needed to be replaced again after they had been replaced only kind. He went above and beyond to ensure I had a satisfactory experience when my brakes needed to be replaced again after they had been replaced only a little over a year ago. He made the situation as good as it could be given the circumstances. He also was great with communication throughout the process. Thanks Josh! More

Fast, Friendly, and Affordable Immediate assistance upon arrival, quick turn-around, at a cost that is affordable. This is precisely the summary of my experience and kudos to the t Immediate assistance upon arrival, quick turn-around, at a cost that is affordable. This is precisely the summary of my experience and kudos to the team for delivering on this everytime I get work done. More

Has been a very good experience. I have been coming here since 2013. It has been a very good experience. The employees have been very helpful and customers appreciate that. Thank you I have been coming here since 2013. It has been a very good experience. The employees have been very helpful and customers appreciate that. Thank you Luther Hopkins Honda. More