Luther Hopkins Honda

came in for oil change. told I needed new brakes and 3 came in for oil change. told I needed new brakes and 3 wipers. I did replace the brakes, and 2 wipers. 1 wiper I had replaced only 1 month prior an came in for oil change. told I needed new brakes and 3 wipers. I did replace the brakes, and 2 wipers. 1 wiper I had replaced only 1 month prior and was told it needed replacing. More

I bought a 2009 certified accord from the dealership with an extended 2 year warranty ,during the first week the wheel alingment was going off the track so i took it to the dealership they fixed it free of c an extended 2 year warranty ,during the first week the wheel alingment was going off the track so i took it to the dealership they fixed it free of cost since it was under 1 month warranty. After three months came my first oil change so i went back to the dealership ,after the oil change they informed that the front brake pedal has been completely worn off and needs to be replaced , i told them that since i paid extra $2000 for extended warranty it should be replaced but No the service rep told me it's normal wear and tear so i have to pay for it and i did. Then came the second one my tires have worn out completely and the alingment needs to be done and that too on my expense cause it seems that every three months the accords tire and alingment will wear off as normal wear and tear(I am notr getting this done from the dealership since they are the worst scammers) .Then came the third one, on replacing the Front brake pedals the service tech noticed that the rear brake pedals are of a different make and not honda (which i have never got replaced) .Here is what the dealership scammed 1.Sold me a car with Bad tires 2.No Wheel alingment was done 3.The car had worn out Brake pedals and some third party equipment 4.Scammed $2000 out from me by telling false statements and lies I am no expert in Automobiles but incase if you are planning to buy a car from Hopkins Honda , make sure to get it inspected from outside and do not do the mistake which i did and paid for. More

Hopkins Honda continually exhibits exceptional service! I have owned my Honda for 11 years and fully intend to buy another Honda when it is time to purchase the next vehicle. I also fully intend to purcha I have owned my Honda for 11 years and fully intend to buy another Honda when it is time to purchase the next vehicle. I also fully intend to purchase from Hopkins Honda, due to exceptional service, regardless of which service analyst is working my service call. In all instances, if the wait will be long (I always wait), I am offered a vehicle for several hours or overnight to avoid spending time in the customer waiting area. If there are unplanned repairs, the service analysts always provide detailed explanations with options. Where possible, cost reductions are provided. I have found Hopkins Honda to exhibit honesty and integrity, each and every time I visit, whether it is for basic maintenance, or more major repairs. My vehicle has bee very cost effective to keep, partly due to the outstanding service received at Hopkins Honda. I applaud the Hopkins Honda team from Sales to Janitorial services and all roles in between. The atmosphere breeds service, service, service! Hats off to the team! More

I am very pleased with the positive car service expereince that i received last week at Hopkins Honda and will return for more - thank you Hopkins Honda and keep up the good job that you are doing! expereince that i received last week at Hopkins Honda and will return for more - thank you Hopkins Honda and keep up the good job that you are doing!! Steve More

I always like how I am addressed by name when I arrive. I am always happy with the service that I receive and the waiting area is always clean and comfortable. am always happy with the service that I receive and the waiting area is always clean and comfortable. More

This is the best dealership with really affordable oil changes. You get a free car wash, free cookies, free coffee or tea, and free wifi. They will also transport you home if you live within 10 miles if y changes. You get a free car wash, free cookies, free coffee or tea, and free wifi. They will also transport you home if you live within 10 miles if you don't want to wait there. I don't know why you wouldn't want to wait there though. Only downfall is that some of their parts are expensive, like batteries. More

My Honda Fit needed scheduled maintenance. I was able to schedule it on their website for the next day - Saturday morning. We dropped it off, ran some errands, and just as we were finishing up I got a call schedule it on their website for the next day - Saturday morning. We dropped it off, ran some errands, and just as we were finishing up I got a call on my cell that it was ready to pick up. Quick, convenient, and the car positively purred all the way home. More

I have ALWAYS had a great experience with the service Dept. at Luther in Hopkins. This time was no different. Unfortunately, I haven't had the same experience with the body shop at Luther in Hopkins. Dept. at Luther in Hopkins. This time was no different. Unfortunately, I haven't had the same experience with the body shop at Luther in Hopkins. I will continue to use and recommend the service dept. but I cannot say the same for the body shop. More

Used express service for an oil change and new wiper inserts over the lunch hour. Ran to get lunch and service was performed by the time I returned, no hassles. I also asked the service consultant reg inserts over the lunch hour. Ran to get lunch and service was performed by the time I returned, no hassles. I also asked the service consultant regarding details surrounding a recent recall on my Accord. The consultant printed out a year old receipt for me proving I already had the work done, and gave me the number to American Honda to begin the reimbursment process. Overall a quick and productive trip to the dealer. More

Jace was great! He diagnosed the problem, got me a loaner car and I was on my way in a short period of time. The problem had been that was previously worked on, but needed some more adjustment. Jace loaner car and I was on my way in a short period of time. The problem had been that was previously worked on, but needed some more adjustment. Jace has great interpersonal skills and excels in customer service. Although ususally Hopkins Honda is a little more expensive, we often come back because of the customer service we receive. Thanks! Pat More