Luther Hopkins Honda

A Well-Run Service We have taken our Honda Pilot here for service numerous times. I started taking my vehicle to the dealer after getting an estimate for brakes that was We have taken our Honda Pilot here for service numerous times. I started taking my vehicle to the dealer after getting an estimate for brakes that was higher at a different service station up the street from my house. This is a big place, and they do a lot of business, and they seem to be very efficient. I always cringe at paying for car repairs and maintenance, but I do have the feeling that the mechanics here will figure out the problem and fix it at a fair price. So far, I don't think they have lured me into doing unnecessary work on my car. As long as they remain trustworthy, I will continue to take my car here even if it costs a little more. I like the nice waiting room with free coffee, which makes it less painful if you have to wait. More

Genuine individuals and person-centered service I've been screwed over so many times by car dealers it's unbelievable. FINALLY, I found a dealership that is legitimate and honest. I bought a 2004 Ni I've been screwed over so many times by car dealers it's unbelievable. FINALLY, I found a dealership that is legitimate and honest. I bought a 2004 Nissan Altima for $1500 less than what other dealerships were charging, and it is as close to mint condition as possible...HERE'S THE KICKER: I discovered some issues after the 5 day exchange agreement had already expired—specifically, my low beam lamp burned out and I discovered an electrical issue with the cigarette lighter power port—well, I just emailed them and explained my situation and they took it in and fixed it for free! These guys aren't like their sleazy car salesman counterparts...clearly, there is an investment in customer service and appreciation that sets them apart. If you're looking for a used car and an honest salesmen, ask for Mike or Wes. This dealership successfully destroyed a modest chunk of my cynicism. More

I had a great experience with Hopkins Honda and Vern Pettis. They were the most competitive pricing on our new Honda CRV ex-L lease and most convenient. Vern was never pushy or asking me to make a decis Pettis. They were the most competitive pricing on our new Honda CRV ex-L lease and most convenient. Vern was never pushy or asking me to make a decision. He was clear in his direction- to educate the consumer as to why Honda is the best. More

My wife and I were in the search of upgrading our family sedan to something with more space, an SUV or a Minivan. After receiving a recommendation from our banker at Wells Fargo to connect with Lamarr at L sedan to something with more space, an SUV or a Minivan. After receiving a recommendation from our banker at Wells Fargo to connect with Lamarr at Luther Hopkins Honda we went over to see what they had to offer. When we arrived we were promptly greeted and set up with John Rosenquist as we found out that Lamarr had the day off. Having made specific arrangements with family to watch our 2 1/2 year old son we were on a time crunch to close the deal that day. When discussing our needs my wife and I were very clear on our needs and comfort level in terms of price. John had us test drive a CR-V and Odyssey to determine which would be a better fit. The Odessey was a much better fit for our needs but we were still skeptical on if they would be able to make it work in terms of price. The first quote brought out was $110 higher than our budget. We explained that we were very firm on our budget. After more waiting the price came down to within $10/month of our budget. Understanding that we had still not gone through the back-end sales process my wife and I requested that we have some time to consider the offer and grab lunch. John made a nice gesture and covered our lunch at chipolte. :-) After lunch, we decided we needed to check out a few more alternatives prior to biting the bullet. Ultimately we ended up buying a Toyota Sienna from Dave Letta at Rudy Luther Toyota. We were able to bump up to a higher trim level with more features, a better fit overall for our needs and Dave did an excellent job at listening to our needs up front and undercut our expected budget by $30/month. I would recommend either dealership but be prepared to sit for a couple hours and possibly having to negotiate your price down if you go to Hopkins Honda. If you would rather skip the games go to Luther Toyota. More

A few months ago I purchased a vehicle from Rudy Luther’s Hopkins Honda. Joe Harper, the salesperson who helped me, is professional, experienced, and personable. He found a great car for me, and I have reall Hopkins Honda. Joe Harper, the salesperson who helped me, is professional, experienced, and personable. He found a great car for me, and I have really appreciated that car every day since! This is the second time I purchased a car at Rudy Luther’s Hopkins Honda. The first time was almost 10 years ago, and Joe was the salesperson at that time, too. The entire process with the purchase and the trade-in was seamless. I appreciate the expertise of the whole team at Hopkins Honda. The service department there is also excellent. I know that I get quality care, and my vehicles perform great. More

I needed a new headlamp and Mike installed it quickly. He was very helpful and I would use him again. I always have good service with Luther Hopkins Honda and would recommend the service department. He was very helpful and I would use him again. I always have good service with Luther Hopkins Honda and would recommend the service department. More

I came in for recall warranty work--front passenger airbag. As always, A C Hecker, my service rep, handled my appointment efficiently and courteously. He always explains the work that needs to be don airbag. As always, A C Hecker, my service rep, handled my appointment efficiently and courteously. He always explains the work that needs to be done, in detail, which I like. It doesn't mean I understand everything . . . but I'll keep trying. The work was done in less time than expected. Carol Clark More

The service person was timely, respectful, cheerful, and did what they reported. The bill reflected what we agreed on, and the paperwork was accurate. I also enjoyed reading the paper, and having a nice did what they reported. The bill reflected what we agreed on, and the paperwork was accurate. I also enjoyed reading the paper, and having a nice place to wait. The cookie was great also, thank you! More

They did a great job on the oil change but when I called to make the appointment I also told them I needed them to fix the plug in outlets and when we got there they said they knew noting about the request to make the appointment I also told them I needed them to fix the plug in outlets and when we got there they said they knew noting about the request to fix the outlets and I am going to have to come back another day and make a separate appointment for that. I was very disappointed that they screwed up the appointment request and that I will have to make a separate trip for something I specifically told them about when I called in to make the original appointment! More

My 2010 Honda Civic needed the air conditioning fixed. I got an appointment quickly, dropped off the car early to friendly and helpful service staff. I got a rental car from them which was so helpful so I c got an appointment quickly, dropped off the car early to friendly and helpful service staff. I got a rental car from them which was so helpful so I could get to work. My car was fixed that day, it needed a new compressor, and worked perfectly afterwards. I had purchased an extended coverage plan which covered the cost of the service visit and the rental car. All in all, a very good visit. I recommend Hopkins Honda service center to anyone who needs them. M. Johnson More