Luther Hopkins Honda

Very positive experience I purchased a new 2016 HONDA HR-V from Natasha last year. She was very knowledgeable, helpful, and professional. After my purchase, she patiently an I purchased a new 2016 HONDA HR-V from Natasha last year. She was very knowledgeable, helpful, and professional. After my purchase, she patiently answered the many questions I had regarding my new vehicle. I would recommend her to my friends. More

Great Service & a Great Car My daughter's car died very suddenly and we had to find a replacement, fast. I reached out to John Vang to find a reliable used car for her. He immedi My daughter's car died very suddenly and we had to find a replacement, fast. I reached out to John Vang to find a reliable used car for her. He immediately jumped to action and had a list of all available vehicles and was ready to answer all our questions. We were able to find a great little car for her, got financed (at a great rate), and drove it off the lot within a couple of hours. I will definitely be going back the next time I am in the market for a car. More

Great Service! Great service from John and the finacial guy did an awesome job. John replied back right away when I did an internet check on my Brand used '14 Civic Great service from John and the finacial guy did an awesome job. John replied back right away when I did an internet check on my Brand used '14 Civic EX-L. And they fought hard to find a bank that suited me best and I got a much better rate than what my bank gave me. And John is always available to answer any questions or problems I have. Thanks you guys! PS, John deserves a raise. Lol! More

Great Service I purchased a used Honda CRV for my Son's first car. Natasha from Hopkins Honda was terrific. She was professional, patient and not pressuring us. She I purchased a used Honda CRV for my Son's first car. Natasha from Hopkins Honda was terrific. She was professional, patient and not pressuring us. She was informative and went out of her way to give us a positive car buying experience. We will be back! More

a Good Time Shopping for a car at Hopkins Honda is FUN! Natasha made the experience comfortable and easy. It was a good time working with Hopkins Honda. Shopping for a car at Hopkins Honda is FUN! Natasha made the experience comfortable and easy. It was a good time working with Hopkins Honda. More

Service schedulers suck! Every time I call to make an appointment for what I want done, they ask a bunch of unrelated questions and tell me I need to do X Y and Z. When I con Every time I call to make an appointment for what I want done, they ask a bunch of unrelated questions and tell me I need to do X Y and Z. When I confirm I just want what I called for, they argue. Twice now, after this experience, I come for my appointment with my favorite Service Advisor and he doesn't have one for me. So not only did they argue with the customer, THEN DIDN'T DO THEIR JOB EITHER. If at all possible, avoid their appointment schedulers and make one online. More

a pleasant buying experience We searched for a particular make and model within our price range on the web, and found only about 4 dealerships within 100 miles. Our last stop w We searched for a particular make and model within our price range on the web, and found only about 4 dealerships within 100 miles. Our last stop was Hopkins Honda. Immediately, we were treated well by the salesman. We were impressed with the vehicle available, and made a deal. Next we were sent to the customer waiting area so they could prepare the paperwork and secure financing. I was disappointed by the interest rate, but was unaware of the current situation when buying a used vehicle. While meeting with the business associate, we were asked if we were interested in an extended warranty. Immediately I told him no. We went back and forth for over 15 minutes debating the purchase. I finally gave in to his logic, but was somewhat regretful after leaving town. More

Sucker service Had an oil change. Then the service tech pointed out a small nail in the tire tread, convinced that the 2015 CRV needed 4 new tires. Went to my local Had an oil change. Then the service tech pointed out a small nail in the tire tread, convinced that the 2015 CRV needed 4 new tires. Went to my local place, plugged the little hole and sealed it. Total ripoff on the service. Even the buying experience was 'wait, let me check w my mgr', 3-4 times. And undercut a BMW trade-in by 50% from their original offer. These guys are up to no good. $25 patch vs $800 for a new set of tires? Thanks - we'll go elsewhere. More

Bought a USED LEMON My wife and son bought what appeared to be a decent used Honda Civic. The motor looked nice and clean and everything. Within 2 weeks this thing is ble My wife and son bought what appeared to be a decent used Honda Civic. The motor looked nice and clean and everything. Within 2 weeks this thing is bleeding oil and they won't do anything about it. Brought it to a quality 5 star service shop in Woodbury, MN. and they said "I hope you didn't buy it already". They pointed out the pitting and dirt under the paint saying that this car has been in an accident and Hopkins Honda did a quick and sloppy paint job. They also noted that Hopkins Honda knew about the massive oil leak, because he could see the brand new gasket. Shame on Luther Hopkins Honda. I will be sure to blog about this on my verified Facebook page (over 50,000 Minnesota followers). I wish I could give negative stars. More

Hidden lease dropoff fees They are charging a lease dropoff fee that isn't disclosed in their advertisements. I asked for a list of all fees and charges before leasing and they They are charging a lease dropoff fee that isn't disclosed in their advertisements. I asked for a list of all fees and charges before leasing and they "forgot" to tell me that there was a dropoff fee if I didn't buy the car after the lease that was more than a month payment. More