Luther Hopkins Honda

Great place Friendly, fast service. The explanation is clear. Great room to wait in, good snacks and friendly staff. I do wish you would vacuum the mats. Friendly, fast service. The explanation is clear. Great room to wait in, good snacks and friendly staff. I do wish you would vacuum the mats. More

Exactly what was quoted! Honda was on point with estimated $ and wait time, thank you! We added some small extra repairs but with coupons I brought in, nearly exactly what I Honda was on point with estimated $ and wait time, thank you! We added some small extra repairs but with coupons I brought in, nearly exactly what I was expecting for cost. Karlina encouraged me to name my Honda baby. More

Dependably great service I always take my Honda to the dealership for service. The technicians are polite, provide accurate estimates on wait times and do a great job reviewi I always take my Honda to the dealership for service. The technicians are polite, provide accurate estimates on wait times and do a great job reviewing everything with you when you car is ready. They provide comfortable seating areas including individual work stations where I can plug in my laptop and/or watch the TV station of my choice with various cable channels provided. The free beverages and cookies don't hurt, either! More

A first class full service dealership. Having made the decision to buy a new crossover, it took us only three test-drives to have the CR-V “click” as the vehicle for us. Pang Hang was grea Having made the decision to buy a new crossover, it took us only three test-drives to have the CR-V “click” as the vehicle for us. Pang Hang was great and sealed the deal. Hopkins Honda is all one would expect in a first class, full service dealership. More

Chai and team were awesome. Karlina was very helpful receiving me in and chai did a great job explaining the service. Everything was done as they explained it, with no surpris Karlina was very helpful receiving me in and chai did a great job explaining the service. Everything was done as they explained it, with no surprises. More

Honda CRV Best most reliable, long term economical and useful vehicle I’ve ever owned. Not as fun as past sports cars but wonderful for current needs. Hopkins d Best most reliable, long term economical and useful vehicle I’ve ever owned. Not as fun as past sports cars but wonderful for current needs. Hopkins dealership staff has always been responsive efficient personable. i looked at new CRV’s. If I need a new one (mine 55,000 mi so too soon) I would buy one and highly recommend CRV and dealership. More

Dependable fast and affordable service is appreciated I am impressed with the friendliness of the staff, cleanliness of the waiting room, restrooms, service area and sales area. The complimentary beverage I am impressed with the friendliness of the staff, cleanliness of the waiting room, restrooms, service area and sales area. The complimentary beverages and cookies are a nice perk. The service is great! I had an appointment for routine maintenance service work which was kept on schedule and the work was completed in a very timely manner. I was kept informed of the work that was needed to be done so there were no surprises at the register. I left with a clean car! More

Mr. Chia and Ms. Sarah Chai and Sarah were the utmost studious and professional, astute, kind, knowledgeable and patient while taking the time to discuss my bill and needed Chai and Sarah were the utmost studious and professional, astute, kind, knowledgeable and patient while taking the time to discuss my bill and needed services and what to expect. Sarah went above and beyond when researching the best suited fitted tire needs for my Accord. Luther Hopkins in Hopkins Minnesota have 2 of the most astounding employees in their Service Department. As a career professional and a connoisseurs of other past Makes and Models, I shoot it straight and call it as I see and experience my customer service encounters. And the one I had on September 13. 2019 was a pleasant and positive experience. Chia Lor and Sarah Touchstone should be commended and set the example to emulate and deserve needed recognition. Thank You for allowing me. More

Sarah was friendly and wonderful! Enjoyed my visit with Sarah, and the service was done well, leaving me feel assured my car was in good hands! It was a good experience! Enjoyed my visit with Sarah, and the service was done well, leaving me feel assured my car was in good hands! It was a good experience! More

Why do you turn my headlights from Auto to Off I have my headlights set on Auto and then never touch them. When I brought my car in for an oil change the mechanic turned my lights off. WHY? Tonight I have my headlights set on Auto and then never touch them. When I brought my car in for an oil change the mechanic turned my lights off. WHY? Tonight I drove from Minnetonka to Uptown to Wayzata and home with my lights off. (Apparently the running lights are pretty bright.) But I was confused when my brights didn't work. Kindly advise your technicians to LEAVE THE LIGHTS ALONE (or at least reset them to Auto.) This is not the first time that has happened. More