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Luther Ford Ebensburg

Ebensburg, PA

Overview
Reviews
3.6
43 Reviews
Call Dealership (814) 471-7623

3941 Admiral Peary Hwy

Ebensburg, PA

15931

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Showing 43 reviews

May 29, 2022

Not very customer friendly … I had a tire with a slow leak, I asked to have repaired… they didn’t see a leak… but then they didn’t take the tire off of the vehicle… More

by imapple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I was in Service dept
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Jun 03, 2022 -

Luther Ford Ebensburg responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 27, 2022

Always taking care of customers in a timely manner and if not able to, they keep you informed of progress More

by LOUISE.HUTCHISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if names
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May 31, 2022 -

Luther Ford Ebensburg responded

Louise, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Freedom Ford (PA).

May 19, 2022

I purchased all my trucks from this dealership. Never had a problem with service or scheduling to get service on my truck. More

by voaks207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy and George
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May 20, 2022 -

Luther Ford Ebensburg responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 19, 2022

They were fantastic and made sure everything was perfect, I am very pleased with the service I received 😀 More

by helen.gergely
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carissa Luther, Derek Gabella
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May 20, 2022 -

Luther Ford Ebensburg responded

Thank you, Helen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Freedom Ford (PA), we look forward to having you as one of our valued customers for many more years to come!

May 06, 2022

Great service always, i called for an oil change and they got me in the next day and the service only took 35 minutes More

by mtgiffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carissa Luther
Report | Print
May 09, 2022 -

Luther Ford Ebensburg responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 06, 2022

Best truck buying experience I’ve ever had! !!super supportive from start to finish. My family will only be purchasing vehicles from freedom Ford from now on More

by WBRYAN566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carissa Luther, Derek Gabella
Report | Print
May 09, 2022 -

Luther Ford Ebensburg responded

Here at Freedom Ford (PA), customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

May 06, 2022

We had great experience with Freedom Ford. Rich and Jim were very easy to work with. Thank you. More

by sab787
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Rich
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May 09, 2022 -

Luther Ford Ebensburg responded

Congratulations on your new vehicle! We are very happy to hear that Rich and Jim provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2021

We traveled almost 2 hours to look at a Ford Expedition that was on Freedom Ford's web site. Sure glad we did. I called before we drove over to make sure it was still there. Talked to David "Bert" Kl More

by jfmcgarvey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David "Bert" Klaiber
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October 23, 2020

Poor parts service by Jeremy. Didn’t like taking my questions and was impatient. Cursed under his breath. Did not feel valued as a customer. More

by Rod
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy
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January 15, 2019

USED CAR PURCHASE SMOOTH AS THE PAINT ON MY TRUCK We live an hour away from Ebensburg, but we dealt with Mike online in finding us a great used vehicle. He found the perfect vehicle for us, at the pri More

by Achief222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Mark, and finance
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