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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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January 21, 2023

They were awesome at getting my car in right away to diagnose, had a rental car ready for me. In and out right away, great service More

by KGPERK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Excellent service. Was in and out in 30 minutes. Had been expecting a 1 1/2 hot wait!! More

by DHENTGES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

Very good service and good work done at Luther Ford. Had a great experience with the dealership. More

by DHAGER3763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

I have been able to schedule service quickly and in a timely manner whenever I have needed service. More

by SAHELMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2023

The garage was clean and there were no one just standing around. I believe her name was Anna, she was very accommodating. The courtesy ride was such fun. More

by THOMAS.PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
January 20, 2023

It was a good experience. I appreciated fast service as well as courteous and exactly what I asked for regarding my service More

by sbbeutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall names
January 19, 2023

Accurate, troubleshooting, and quick change it repair, very friendly and easy to work with. Will definitely be coming back. More

by jaykrabbenhoft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
January 19, 2023

They were very friendly. Communicated when my car was ready. I would recommend Luther to my friends! More

by nancy.garvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Always good efficient, service! Glad to see new inventory arriving in Fargo car dealership.lot. More

by Hanson's
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

My check engine light came on. It took me 6 weeks to get an appointment to have a CO2 sensor replaced. At the appointment, Luther Ford told me that they would have to order the par More

by Greg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Dickinson
Jan 18, 2023 -

Luther Family Ford responded

I would be happy to assist you in getting this back into a technician sooner. Have you reached out to your service advisor directly? If not I invite you to reach out as soon as you are able so that we can make a plan to get the check engine light revisited.

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