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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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February 19, 2023

Great dealership with top notch service department. Jennifer is a wonderful manager with a awesome team. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

People here are friendly and very helpful. Service is good and work is done right! More

by FUNFAR49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2023

Luther Ford has a convenient location with easy access. Staff is always friendly and knowledgeable More

by BHLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2023

Bad communication. Initial call was disappointing. Person that answered had little knowledge and bad customer service skills. More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Overland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2023

I had an oil change and they did a very good job. they showed me all my filters and everything that need to be done. And I really appreciated that and it only took him a 1/2 an hour it was great. More

by lori.nord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Holland
February 15, 2023

Needed to consider oil change before driving 3500 miles for vacation. Got a solution and was done timely and very well. Love those techs. 10 on any service scale More

by Joe Bronco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

Friendly staff for the most part each time I am at the dealer for service. More

by katandgrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

I’ve always had a good experience at Luther service. This time, the service rep, had to reinstate a discount for my tires, being rotated, and did it appropriately. More

by tgross711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick change employee
February 15, 2023

The service and repair were done in a nice and timely fashion and all repairs seem to be real nice and well done with no complaints. Appreciate your time and effort they put into doing it right thanks. More

by r_doll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2023

The technician that came out and spoke with me was very friendly and explained the service very well. More

by TEAMDRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get the name
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