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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews
Call Service Center (701) 282-2350

2,825 Reviews of Luther Family Ford - Service Center

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April 26, 2023

Best service I have ever had at a ford dealership the staff and Anna the service adviser were awesome More

by CMOENJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna was the service adviser and the checkout person were so helpful
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May 01, 2023 -

Luther Family Ford responded

Thank you! We are very lucky to have Anna!

April 26, 2023

The diagnosis they did found the problem to be something different than initially expected. This ended up saving me money. More

by Dancinjanssen73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Luther Family Ford responded

Thank you!

April 24, 2023

Thank you for the great job, every time I go for service, I’m happy. Thanks More

by MEDAH MUTANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
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April 24, 2023

Jennifer was great to work with. We have had this same issue multiple times and she was fair in working with us to get it resolved. More

by kbishop23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brinkman, Anna Hawkins
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April 24, 2023

Everything went great on time did it fast very nice lady i work with all hood More

by Trkind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not there
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April 23, 2023

Went for a quick lube oil change and it took over 3 1/2 hours to complete. More

by Jessicadammen
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I don’t know the names of the people.
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Apr 28, 2023 -

Luther Family Ford responded

Quick Lane offers two appointment lanes and one first come first serve lane. Wait times vary due to demand and services requested. We would be happy to help set your next appointment so that we can better meet your time expectations.

April 23, 2023

Anna was to work with! She kept me posted often and during all stages of the repairs on my car More

by Jodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
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April 22, 2023

Work was done quickly once my vehicle got in. Seemed like a long wait in the “quick” lane. More

by scott.handy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not speak with anyone except cashier
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April 22, 2023

Kept in touch the entire time and did a fantastic job with the service. I always use Luther Ford. More

by KRISTINLADAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
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April 22, 2023

Excellent service from my initial order to talking to service to paying online to pickup! More

by mark.askew53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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