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2,825 Reviews of Luther Family Ford - Service Center
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May 23, 2023
Was very easy to work with listened to me and got what we wanted would recommend to anyone wanted would recommend to anyone More
by PTZEVEN
Verified Customer
May 22, 2023
I always bring my car here. I was surprised when they told me I had an oil leak after they changed the oil. I don’t know why that would be. They told me I had to go to the servi I was surprised when they told me I had an oil leak after they changed the oil. I don’t know why that would be. They told me I had to go to the service dept for that. More
by Balzumco
Employees Worked With
Someone doing oil changes
May 22, 2023
Luther Ford is a place you can trust to take care of your vehicle. Excellent service. vehicle. Excellent service. More
by OLDJAN
Employees Worked With
Other Employees :
Cassie at Reception area-excellent -she helped me set up a Ford Pass app on my phone -she was very patient and kind with this old lady (I’m not very good with technology and she just took care of it even when I was taking up a lot of her time).
May 22, 2023
Offsite scheduling service had difficulty finding my vehicle from previous visits. Took way too long to get a recall repair scheduled. Hard to provide more information as my appointment is still two wee vehicle from previous visits. Took way too long to get a recall repair scheduled. Hard to provide more information as my appointment is still two weeks out. Survey seems a little premature. More
by kevorkiank
Employees Worked With
Someone in the call center?
May 21, 2023
The dealership is professional and friendly. They explain procedures and wait times clearly and to the best of their ability stand by there wait times. They explain procedures and wait times clearly and to the best of their ability stand by there wait times. More
by smagelky
Employees Worked With
May 21, 2023
For having no appt got in and out pretty quickly. ..service friendly. Asked them to check the cabin filter and the did....very dirty ..service friendly. Asked them to check the cabin filter and the did....very dirty More
by medtecdawn2
Employees Worked With
Don't know...it was a lady that kept me informed of progress
May 19, 2023
Came in for oil change & check engine light was on during the week on the way down check engine light went off asked to check this out & was told 150.00 to hook up the devise to check!! To much!! the week on the way down check engine light went off asked to check this out & was told 150.00 to hook up the devise to check!! To much!! More
by johngrover63
Employees Worked With
