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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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June 12, 2023

Good company, good people and good service. Don’t like the review process in this survey. More

by winpackwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Did oil change. Fast and very good. Nice lounge They got me in right away and back on road under an hour More

by RMEIER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Service is courteous and friendly. They inform you of necessary maintenance that needs to be done More

by NGPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2023

Luther Family Ford is the BEST! Always great service and friendly people to work with! More

by WAYNE WELU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
June 10, 2023

The service manager was very helpful and the work done was very satisfactory. I am very pleased and would bring my vehicle back for service again when needed. More

by Grnman5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Anna provided great customer service. Was patient with us as we brainstormed thru a few options to minimize our repair cost More

by ronwrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
June 10, 2023

Very fast and convenient. Staff was very accommodating and friendly. Will use this service again. More

by Nhabedank73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with
Jun 10, 2023 -

Nhabedank73 responded

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Jun 10, 2023 -

Nhabedank73 responded

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June 10, 2023

My appointment was at 8:00 and I asked to wait for the service to be done while I waited. An estimated time of under one hour was told and it was under one hour. It saved me from dropping off and having t More

by RSWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrious
June 10, 2023

Absolutely love Luther Family Ford in Fargo! It’s so easy to get an appointment and then they take great care of you with a nice lounge to kick back and relax in and all of a sudden, your vehi More

by NWALSH82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

The guys did the job like they said they would and also on time. Very polite staff also. More

by Jan sowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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