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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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April 19, 2018

Quick and easy Process was quick and easy. Got right in after arrival, service was completed in a short amount of time and a representative came to me and fully des More

by old.nuts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't note employees names
Apr 28, 2018 -

Luther Family Ford responded

Thank you for the high-star rating, we hope to see you again in the future!

April 19, 2018

Qick service I took my '07 Mustang in for a recall to replace the inflator on the passenger side. I had a dead battery the day before and had to remove it. After More

by ponyrider49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve F, Brian D
Apr 20, 2018 -

Luther Family Ford responded

Our Staff work hard here to go the extra-mile for our valued guests! We hope to be of service to you again!

April 17, 2018

Fast and efficient and professional work! It's a nice place to take my vehicle - I enjoy the waiting area and the cleanliness of the place along with the friendly people from the receptionist More

by joan.john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technician - not sure his name.
Apr 27, 2018 -

Luther Family Ford responded

Thank you for the great review! We hope to be of service to you in the future!

April 14, 2018

Great friend family Center Luther has always treated me as one of their family. Great place. The moment you drop you car off for service to the inside personal. Always friendly More

by JDSOWL23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Apr 18, 2018 -

Luther Family Ford responded

We really appreciate you taking the time to leave us feedback! We are glad to help and hope to be of service to you for years to come!

April 14, 2018

Customer oriented service! I pulled into the oil change lane and was in and out of there in 20 minutes. They have a comfortable waiting area with beverages, news papers and TV. More

by BEVERLEY.ADAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in service and staff in the oil change bay
Apr 18, 2018 -

Luther Family Ford responded

We really do set high expectations for ourselves so it’s awesome to hear you had a great experience with us.

April 13, 2018

Thank You Brian helped me out again. I travel and my car is my office. Brian knows that and he gets me in as soon as he can. I called yesterday, recker was the More

by cdevier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 13, 2018 -

Luther Family Ford responded

We really appreciate you taking the time to leave us feedback on your visit! Thank you for the great 5-star review!

April 13, 2018

Top Notch Service The staff at Luther go above and beyond what is expected of them. Their customer service is excellent. We can't say enough positive things about Rog More

by HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger, Eric
Apr 13, 2018 -

Luther Family Ford responded

We really appreciate your feedback of our Staff's outstanding service! We are here to help with all of your vehicle needs!

April 13, 2018

oil change It was fine, brought my daughter-in-law's vehicle in for an oil change. Service was fine, checked everything and got me out fairly quick. It was a b More

by COACHO1411
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 13, 2018 -

Luther Family Ford responded

We appreciate your positive review about your recent experience with us! We hope to of service to you in the future!

April 13, 2018

Service/New Tires and oil change Great Service-Great people I always work with Brian Bendickson and he was great to deal with. Freindly and knowlegable. Been doing business with this More

by gmills22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
Apr 13, 2018 -

Luther Family Ford responded

Thank you for the great review! We are happy to help in anyway that we can and look forward to working with you for years to come. Take care!

April 13, 2018

I had a recall on my pickup for airbags !!! They were very good about getting me in on time and finished the job promptly !! I have no complaints !!! Hopefully no more recalls needed !! Than More

by gleavekelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 18, 2018 -

Luther Family Ford responded

Thank you for taking the time to notice those efforts and for leaving a great review!

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