2,825 Reviews of Luther Family Ford - Service Center
Tire check As usual, all staff was wonderful and helpful. One tire had a slow leak, they fixed it. Always helpful with giving me a ride to work and picking me up As usual, all staff was wonderful and helpful. One tire had a slow leak, they fixed it. Always helpful with giving me a ride to work and picking me up again. More
Repair broken conv top. Efficient, highest quality workmanship! I would definitely recommend anyone to have their repairs done at Luther Ford. They gave me a time frame and Efficient, highest quality workmanship! I would definitely recommend anyone to have their repairs done at Luther Ford. They gave me a time frame and were able to stick to it. I'm very satisfied with my auto repair work. More
Great Service When I arrived, there were long lines for the quick lane, so I wanted to drop off my car and come back at a later time. I parked it, went inside, and When I arrived, there were long lines for the quick lane, so I wanted to drop off my car and come back at a later time. I parked it, went inside, and asked how to handle it. Once I caught a "free" person, I was quickly walked over to the quick lane gentleman who quickly and efficiently helped me. When I picked up my car, I asked for the car to be brought to the front because I didn't see it outside, and someone quickly drove it around to the front. More
The customer service was very good. Everything went well. The staff are friendly & my oil change didn’t take too long. The staff are very helpful with any questions that may arise. Everything went well. The staff are friendly & my oil change didn’t take too long. The staff are very helpful with any questions that may arise. More
They fixed it! After dealing with a very annoying rattle in the door of my new pickup for nearly a year, they were finally able to locate the noise and fix it. The After dealing with a very annoying rattle in the door of my new pickup for nearly a year, they were finally able to locate the noise and fix it. They did a fantastic job. This is why I always buy my vehicles from Tony at Luther, he is backed by a great service department. More
Regular oil change and checklist items! Service exceeds expectation always! I was first in line before business opened for the day. Once open, I received a very friendly greeting, was aske Service exceeds expectation always! I was first in line before business opened for the day. Once open, I received a very friendly greeting, was asked what I needed today to which I replied, "a routine oil and filter change and checklist inspection". After signing the work order, I was asked if I needed a ride or was going to wait. I said wait and was invited to go into the showroom to enjoy a beverage and relax until the work was done. Upon completion of the work the service rep reviewed my check list and informed me I had a very slight oil leak. He asked that I watch it and come in if I felt it needed repair attention. I redeemed my $20 service coupon and was graciously helped at the pay counter by the clerk. She was most pleasant and invited me to see the $550K Ford vehicle in the showroom. As always I am very please with the Luther Family Ford organization. More
Repair for stitching coming apart on pass seat at backrest It didn’t take the service department very long to do the repair. We were very happy with the service that we received and we were in and out in no ti It didn’t take the service department very long to do the repair. We were very happy with the service that we received and we were in and out in no time. Would highly recommend Luther Family Fargo to my family and friends. More
people not very friendly place was very busy which I understand, however not friendly at all--felt like I was a bother to them, just concerned with their own area place was very busy which I understand, however not friendly at all--felt like I was a bother to them, just concerned with their own area More
Tires and other stuff Visit was good, did not have the right size tire selected when got there, ask to check for TSBs on shutter on take off nothing was relayed to me on th Visit was good, did not have the right size tire selected when got there, ask to check for TSBs on shutter on take off nothing was relayed to me on this. Also no call when vehicle was done so I had to call to find out after 5pm and no one to take to about the TSB More
Detailed- great! I called with concern regarding an earlier visit and Eric and Brad made sure all was accomplished and taken care of which was great.Thanks guys! I called with concern regarding an earlier visit and Eric and Brad made sure all was accomplished and taken care of which was great.Thanks guys! More