Luther Family Ford - Service Center

Battery My car wouldn't start, I called Luther Ford and talked with a gentlemen that said best to bring my 2014 Escape in so they could test the battery. I b My car wouldn't start, I called Luther Ford and talked with a gentlemen that said best to bring my 2014 Escape in so they could test the battery. I brought the vehicle in and left it and was given a ride back to work promptly. I was called by the service tech who said it was the battery and they would have it done asap. I was very pleased with the service and the technician because they did a great job in taking care of my vehicle and everyone at Luther was very very kind and I thank you. More

recall 150 trks Customer always put first, quality of work performed excellent, all work finished in timely manner, Have only asked for Brian in Service lane for last Customer always put first, quality of work performed excellent, all work finished in timely manner, Have only asked for Brian in Service lane for last 20 yrs, trust his input 100%. Have been so satisfied with Brian and work done on previous trk, I bought new one from this dealer this past yr. More

Excellent customer service Brian goes the extra mile for us every time. He squeezes us in when we need work done right away. He is very knowledgeable about our vehicles. He doe Brian goes the extra mile for us every time. He squeezes us in when we need work done right away. He is very knowledgeable about our vehicles. He doesn’t tell us things are wrong that are perfectly fine like tires plus does. We highly recommend Brian and his team. More

Oil Change I was greeted as I pulled up to the service center garage by a friendly customer service rep. They parked my car and when my oil change was complete I was greeted as I pulled up to the service center garage by a friendly customer service rep. They parked my car and when my oil change was complete, they came back to the waiting room and reviewed the services provided. Great service! More

New Tires I purchased new tires for my Ford F150. The dealership and service staff was very friendly and the lowest cost of many local places that I checked ou I purchased new tires for my Ford F150. The dealership and service staff was very friendly and the lowest cost of many local places that I checked out. Very satisfied customer! More

great service the staff knows me and what I like - they are courteous and knowledgeable. Great people great service clean windshield and vacuumed the car. good peo the staff knows me and what I like - they are courteous and knowledgeable. Great people great service clean windshield and vacuumed the car. good people nice facility More

Great Service Service is always great. Surprise was when pulled into service line, did not see any Ford vehicles. I asked the courtesy car driver and he said the r Service is always great. Surprise was when pulled into service line, did not see any Ford vehicles. I asked the courtesy car driver and he said the reputation of Fords Service Department draws all makes of vehicle Great testimony is satisfied customers. More

Worst service ever Promised at 5 on Friday. Was not done. Had to cancel my vacation. Finished on Monday. Left bolts on the driver side floor. Oil or grease stains on dri Promised at 5 on Friday. Was not done. Had to cancel my vacation. Finished on Monday. Left bolts on the driver side floor. Oil or grease stains on driver door. Promised a free oil change. Haha very funny. Never saw that either. Worst service that I have ever received. I would give you a minus 10 if I could. More

Well satisfied ! Problem was corrected in a timely manner. Engine light problem was fixed after diagnosis of problem. Warranty covered all parts and labor. Service area was clean and well organized. All went Engine light problem was fixed after diagnosis of problem. Warranty covered all parts and labor. Service area was clean and well organized. All went well. More

It was fine. You are treated very professionally by all staff. The wait area is comfortable which makes the wait for repair more enjoyable. The cost of the repair You are treated very professionally by all staff. The wait area is comfortable which makes the wait for repair more enjoyable. The cost of the repair is always more than I had hoped, but price is charged before work is done, so is customers choice to have it done or not... More