Luther Family Ford - Service Center

Very accommodating All the employees were very accommodating and pleasant. They talked to me about everything I was concerned about. Excellent job!! I would highly reco All the employees were very accommodating and pleasant. They talked to me about everything I was concerned about. Excellent job!! I would highly recommend the service center. More

Awesome all around dealership Luther family Ford has the greatest people working there. They know exactly what to repair after my explanation of what my vehicle was doing.it’s alwa Luther family Ford has the greatest people working there. They know exactly what to repair after my explanation of what my vehicle was doing.it’s always a pleasure to work with them. More

Great service! The service was wonderful, although rates were higher than I anticipated. While I can appreciate their customer service, I think I'll stick to a loca The service was wonderful, although rates were higher than I anticipated. While I can appreciate their customer service, I think I'll stick to a local mechanic for repairs. More

Great Service helpful staff, keep to time lines and make sure they do the work right the 1st time. would recommend luther to anyone that needs service in the FM are helpful staff, keep to time lines and make sure they do the work right the 1st time. would recommend luther to anyone that needs service in the FM area. More

Oil change and tire rotation I have always had a good experience with the service department at Luther Ford. Always very accommodating and helpful. As soon as you drive up some I have always had a good experience with the service department at Luther Ford. Always very accommodating and helpful. As soon as you drive up someone is at your door to check you in and start the process. More

Leveling kit Service department was great to work with. Steve was very informative and replied to may calls and texted promptly with the answers to all my questio Service department was great to work with. Steve was very informative and replied to may calls and texted promptly with the answers to all my questions job well done More

Routine oil change and tire rotation. I took my Escape in for a routine oil change and tire rotation, and the service and quality was top notch as always. The experience was smooth from th I took my Escape in for a routine oil change and tire rotation, and the service and quality was top notch as always. The experience was smooth from the minute I dropped my vehicle off until the end. I appreciate the service department going thru the inspection sheet thoroughly one on one with me, and suggesting what I might consider doing to my vehicle in the future for maintenance. The entire experience met my expectations completely. More

oil change Clean facility, friendly staff. Bit of a wait for an oil change on a Saturday morning but I. Had no appointment so no problem . I'll be back Clean facility, friendly staff. Bit of a wait for an oil change on a Saturday morning but I. Had no appointment so no problem . I'll be back More

Wonderful service The staff was very friendly and helpful. The wait wasn't too long and Terri explained everything in great detail of what was done on my car. I will be The staff was very friendly and helpful. The wait wasn't too long and Terri explained everything in great detail of what was done on my car. I will be coming back for sure. More

They stuck with it till it got fixed Heater fan quit working. Replace fan motor and still had problem. Replaced connector and everything work good for couple months then started acting u Heater fan quit working. Replace fan motor and still had problem. Replaced connector and everything work good for couple months then started acting up. Replace motor again. Same problem. Took back when it acted up. Found pin on connector broke so replace connector. Seems to work but going wait couple months and see if for sure fixed. More