2,825 Reviews of Luther Family Ford - Service Center
Oil change Friendly and knowledgeable - came in for oil change and cookies of course. Also needed help resetting my phone to sync on my f150. Younger gentleman s Friendly and knowledgeable - came in for oil change and cookies of course. Also needed help resetting my phone to sync on my f150. Younger gentleman showed me where to go and helped get phone reset More
We needed help fast The service team took my vehicle on short notice and did a terrific job getting me back on the road. The service adviser (Travis) was very courteous The service team took my vehicle on short notice and did a terrific job getting me back on the road. The service adviser (Travis) was very courteous and professional. More
Great work they do The people that work there are just great, service is very timely, great waiting area, just a great overall experience. I would recommend Luther For The people that work there are just great, service is very timely, great waiting area, just a great overall experience. I would recommend Luther Ford to everyone More
Oil Change/Tires Rotated I have always gotten my oil changed and rotated at Luther Family Ford. I am currently leasing my Ford Fusion and I couldn't be happier. Anytime I have I have always gotten my oil changed and rotated at Luther Family Ford. I am currently leasing my Ford Fusion and I couldn't be happier. Anytime I have a question, they are more than happy to answer my questions for me. I got to my appointment about an hour early and they actually got me in right away and done:) More
warranty If there is warranty work to be done. You should let customer know in advance. Something that I thought would take 15 minutes ended up being an hour. If there is warranty work to be done. You should let customer know in advance. Something that I thought would take 15 minutes ended up being an hour. Was told 5th here was a safety recall that they had to address. I ended up making my appointment out of town. Was close though. Overall you folks do a great job, Thank You-----Randy Phelps More
Wowza! Everyone was so kind. It was my first time bringing my new-to-me Ford in for an oil change. The tech gave me a tour of the waiting area. There were pl Everyone was so kind. It was my first time bringing my new-to-me Ford in for an oil change. The tech gave me a tour of the waiting area. There were plenty of places to sit comfortably, plugins for computers/phone, several tvs and magazines. Fresh baked cookies, pop, coffee, tea. I wished that they took longer than 20 minutes to do my oil change. I could have stayed there all day! More
Service The guys in the shop have been excellent to work with...they check over my car and make sure all things are working properly. My visits have been quic The guys in the shop have been excellent to work with...they check over my car and make sure all things are working properly. My visits have been quick and the work is great. More
Very good communication and all repairs as agreed on Terry has excellent communication skills and very knowledgeable on the products, checked out the TSB's and recommended services. The extra time needed Terry has excellent communication skills and very knowledgeable on the products, checked out the TSB's and recommended services. The extra time needed to repair vehicle was explained and provided a vehicle for my wife's transportation, could not asked for a better service facility and also the technician left the vehicle cleaner than it had arrived and did accurate repairs. That's why I have driven Fords for over 52 years, a great product and great service. More
Excellent you do good quality work friendly and Speedy I been going to Lutheran Valley Ford Fargo,ND with my F-150 2006 Ford truck and my 2016 Ford Fusion with all my service needs, and never had a complai I been going to Lutheran Valley Ford Fargo,ND with my F-150 2006 Ford truck and my 2016 Ford Fusion with all my service needs, and never had a complaint. Do good quality work and the service is always friendly. I been very happy with the service I get there. More
Service appt for 8am for an oil change and a broken door handle. car was done by 9am. Super fast! Highly recommend Luther Ford! Great job for 8am for an oil change and a broken door handle. car was done by 9am. Super fast! Highly recommend Luther Ford! Great job More