Luther Family Ford - Service Center

Recall I always have top notch customer service at Luther!! I’d highly recommend them to anyone anytime! I’ll definitely miss them when I move out of state! I always have top notch customer service at Luther!! I’d highly recommend them to anyone anytime! I’ll definitely miss them when I move out of state! More

Fast, efficient, thorough recall work on the 2018 F150 The truck was ready in the time quoted and the service manager, Terry, explained exactly what they did, and even showed the material used to correct t The truck was ready in the time quoted and the service manager, Terry, explained exactly what they did, and even showed the material used to correct the issue requiring a recall. More

new tires and oil change Employees at Luther Ford are always pleasant. They take time to listen to me and answer any questions. Sandy at the cashier's desk helped me with su Employees at Luther Ford are always pleasant. They take time to listen to me and answer any questions. Sandy at the cashier's desk helped me with submitting my rebates. The service advisor and technician were great. More

Quick lane Extremely slow and expensive Took my 2016 f150 in for oil change and tire rotation. There were 2 vehicles in front of me but it took almost 2 hours to get out of there. I don’t in Took my 2016 f150 in for oil change and tire rotation. There were 2 vehicles in front of me but it took almost 2 hours to get out of there. I don’t intend to return there again More

replaced tire sensor set up appointment so wait time was minimal. service people always polite and kind. always happy with the way they treat me. I know my tire sensor is set up appointment so wait time was minimal. service people always polite and kind. always happy with the way they treat me. I know my tire sensor is working again. More

2 recalls The recall work was done in a timely manner but the price they quoted for new tires was very expensive so decided to get tires elsewhere The recall work was done in a timely manner but the price they quoted for new tires was very expensive so decided to get tires elsewhere More

Outstanding service! as always. After getting my parts in for a service recall, my experience was second to none! Brian, in the service department, was cordial as he explained exact After getting my parts in for a service recall, my experience was second to none! Brian, in the service department, was cordial as he explained exactly how long the procedure would take, and then reminded me it was time to rotate the tires and put in a new air filter. This was not suggestive selling, because i knew it was time for those services to be done.. Everything was finished promptly and having a clean services area with comp newspapers and drinks and cookies made the time go by quickly. i would recommend Luther Ford to anyone. as a matter of fact, my wife and son have also purchased vehicles from Luther and we are all extremely pleased. Keep up the Great Job! More

Recall repair and info about new tires Always feel I can trust the recommendations of the Luther Ford service department. Travis did the reqired work for the recall and gave me three new Always feel I can trust the recommendations of the Luther Ford service department. Travis did the reqired work for the recall and gave me three new tire recommendations to choose from. I made an appointment to go back and get the new tires. More

Oil change and side mirror They put a new passenger side mirror on, checked the oil smell under the hood, and did an oil change. The car looks and runs great. They explained eve They put a new passenger side mirror on, checked the oil smell under the hood, and did an oil change. The car looks and runs great. They explained everything they did. I always take our cars to Luther Family Ford. They always do a great job and I appreciate their honesty. More

The best Had on going problem and finally took to Dealer rather than listening to others. Took them 2 minutes to tell me what was wrong. Great service. Had on going problem and finally took to Dealer rather than listening to others. Took them 2 minutes to tell me what was wrong. Great service. More