Luther Family Ford - Service Center

Great group of people Staff was very good at explaining and keeping me informed throughout the time I was there. Staff was very friendly and personable. Thank you and your Staff was very good at explaining and keeping me informed throughout the time I was there. Staff was very friendly and personable. Thank you and your staff. More

oil change Good service The time was long but I knew that because I called and talked with you. Thanks.. See you again for next oil change Good service The time was long but I knew that because I called and talked with you. Thanks.. See you again for next oil change More

Pony rider Lube, oil, and filter service was provided quickly, although there were seven cars ahead of me when I arrived. Good weather got people out. All in a Lube, oil, and filter service was provided quickly, although there were seven cars ahead of me when I arrived. Good weather got people out. All in all, the time I spent was not unreasonable. More

Very Quick Friendly Service Just had 4 tires installed, transmission flushed and 2 recalls done on my Explorer. No one else comes close to them on tire prices! Fast, convenient Just had 4 tires installed, transmission flushed and 2 recalls done on my Explorer. No one else comes close to them on tire prices! Fast, convenient service and they even gave me a ride back and forth to Moorhead. Aaron the technician did a great job and Steve is a wonderful advisor. More

2013 black Diamond Avalanche After the purchase and getting it home there were some issues. The dealer warranty covered it entirely. The timeline was great to get it in/out. After the purchase and getting it home there were some issues. The dealer warranty covered it entirely. The timeline was great to get it in/out. More

Overpriced Service is done at a quality but the pricing is really high for things that are simple . Not the best attitude when checking out. With all of the comp Service is done at a quality but the pricing is really high for things that are simple . Not the best attitude when checking out. With all of the competitive places to get simple repairs done I don't see any reason that I would return . More

Oil change They do a good job but the wait time is awful no matter what time you come in. We go there because got vehicles there a d know service people and trus They do a good job but the wait time is awful no matter what time you come in. We go there because got vehicles there a d know service people and trust them but really tired of the long waits. I was there almost 3 hours. Gave 2 rating just because of that. More

Good experience Needed and got an oil change and tires rotated. No complaints. Everything was done. Been coming here for years, do not expect that to change. Needed and got an oil change and tires rotated. No complaints. Everything was done. Been coming here for years, do not expect that to change. More

Kind and well explain They explained how they gonna go throw and other options that we can choose more. They also guided to right place to get right service for us. Thank They explained how they gonna go throw and other options that we can choose more. They also guided to right place to get right service for us. Thank you. More

Poor!! Despite scheduling appointment to deal with factory recall on week prior, no appointment was recorded when we presented for service. Instead, the gre Despite scheduling appointment to deal with factory recall on week prior, no appointment was recorded when we presented for service. Instead, the greeting was more of ”well who did you speak to? We don't have you down.” Very poor customer service. More