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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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November 05, 2018

Great customer service. I made my appointment online and then was contact by a customer service rep who asked more questions about what type of service I needed. He was able More

by CMCDOUGALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fischer
November 05, 2018

Great Experience They have a very friendly efficient staff, great courtesy driver. Car was finished in a very timely matter. Would recommend to my family and friends. More

by TYLER.HEWITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fischer
November 05, 2018

New tires They have a very friendly efficient staff, great courtesy driver. Car was finished in a very timely matter. Would recommend to my friends and family More

by MKHOVLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names, courtesy driver was Max i think.
November 03, 2018

Oil Change I arrived early for my oil change appointment and it was completed in about 20 minutes. The price was reasonable. Everyone was friendly and helpful w More

by loriann_41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
can't remember their names
November 03, 2018

Autostart problem Fast. Efficient and friendly. Stand by their work and also noticed a open recall they took care of for me. I buy all my cars and have all my service w More

by jbladow75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Rob
November 03, 2018

Guys at Luther do itagain The guys got me in for service and recall while helping me work around my scheduling problems and doctors appointment. They went that extra mile to More

by HSIMENGAARD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BrianBendicksn
November 02, 2018

Airbag Stopped in to set up appointment for airbag replacement, thought it would be a week or so but they got me in and replaced airbag in 20 minutes. Great More

by jay.holding.eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Burner
November 02, 2018

Schedule your oil change for your own convenience Service excellent - in/out timeliness with professional service attitude. No waiting time when one schedules. Only complaint is the waiting room tv ch More

by EMEMPTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
October 31, 2018

Great service! Great People! Just had an oil change and tire rotation Courteous service. Helpful people. I value the advice I get from our favorite service advisor, Terry Burner More

by RSGOURDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
October 31, 2018

Needed some repairs in the service department I had no complaints about the service they have always been good to me when I needed a vehicle repaired. Customers service has been excellent More

by jaynejudisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Burner
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